Administrative Technician - Reunification & Permanency

Administrative Technician - Reunification & Permanency

Salary

$41,600.00 - $57,283.20 Annually

Location

300 E Franklin Street, Richmond, VA 23219, VA

Job Type

Full-Time

Job Number

27M00000601

Department

Social Services

Opening Date

06/14/2026

Closing Date

6/28/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

Are you Richmond R.E.A.D.Y? Respect. Equity. Accountability. Diversity…YOU!!!

This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements:

• Virginia Retirement System (VRS)
• Language Incentive
• Referral Bonus
• Tuition Assistance Program

Description

The City of Richmond Department of Social Services is seeking highly qualified candidates for the position of Administrative Technician in the Children, Families & Adults Division. The incumbent is responsible for providing intermediate level office support to the Reunification & Permanency social work team. Work may include receptionist duties, including furnishing general information within prescribed rules; data entry; document preparation including proof-reading and editing; filing and maintaining filing systems; mail processing; routine record-keeping; arranging appointments and schedules; preparing meeting agendas and taking minutes; processing financial transactions including verification of mathematical accuracy and proper coding; copying; and ordering or maintaining supply inventories.

Duties include but are not limited to

• Preparing meeting agendas
• Answering telephone and directing calls and visitors
• Providing information to visitors and callers
• Receiving opening, logging, and distributing departmental mail
• Composing and typing correspondence
• Proofreading and editing documents
• Maintaining and organizing filing systems
• Entering data into department automated information systems
• Scheduling meetings and preparing meeting agendas
• Maintaining up-to-date Microsoft Outlook calendar of team activities
• Operating office equipment, including personal computer and maintains equipment and supplies inventory
• Other related duties as assigned

City of Richmond Social Services employees who work in this class are considered essential personnel and will be required to work during declared emergencies and major weather events.

Qualifications, Special Certifications and Licenses

MINIMUM TRAINING AND EXPERIENCE:

• High School Diploma or GED
• Two years of related clerical or office support experience
• An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification

KNOWLEDGE, SKILLS, AND ABILITIES:

Considerable knowledge in English language and grammar; Standard office equipment such as multi-line phones, computers, copiers, fax machines, scanning machines, etc.; Software such as Microsoft Office Suite (Word, Excel, Outlook, etc.); and administrative and clerical procedures such as word processing, managing files and records, and designing forms.

Demonstrated skills in entering data accurately; maintaining confidentiality; thinking critically to solve problems; and data entry.

Demonstrated ability in following established procedures; attention to detail; working independently with little supervision; time management and organization; and use of sound judgment and decision making.

LICENSING, CERTIFICATIONS, and/or OTHER SPECIAL REQUIREMENTS:

• None

PREFERRED QUALIFICATONS:

• Proficiency knowledge and skill in the use of Microsoft applications (Work, Excel, Outlook)
• Prior experience in a human services environment
• Able to work in a routine operation and able to manage changing priorities
• Skill in using good independent judgment and be proactive in managing tasks
• Possess a high level interpersonal and communication skills
• Ability to provide quality customer service to external and internal customers
• Experience in records management

Equal Employment Opportunity Statement

The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Veronica Kenner, by email at HR-ADA@rva.gov.

This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.

The City of Richmond Values Veterans. We are an official V3 Certified Company.

The City of Richmond is a proud partner with the US Army Partnership for Your Success PaYS Program.

With over 4,000 employees, the City of Richmond is an "Employer of Choice" among cities throughout the nation. The City strives to hire and retain employees who bring dedication and talent to the workforce. Offering a competitive, cost effective, and quality benefits package is one element of an "Employer of Choice".

The City offers a full range of benefit programs from initial hire through retirement. Please visit our Web site for details.

01

10-point compensable veteran. You must have an existing compensable service-connected disability of 10 percent or more. Other 10-point veteran include disabled veteran or a veteran who was awarded the Purple Heart for wound or injuries received in action, veterans widow or widower who has not remarried, wife or husband of a veteran who has a service-connected disability, widowed, divorced or separated mother of an ex-service son or daughter who died in action, or who is totally and permanently disabled. Do any of these apply?

• Yes
• No

02

5-point veterans must have been discharged under honorable conditions and had one of the following: Active duty in the Armed Forces of the United States, in a war, or during the period 4/28/52-7/1/55 or active duty for more than 180 consecutive days other than for training, any part of which occurred during the period beginning 2/1/55 and 10/14/76 or active duty during the Gulf War sometime between 8/2/90 - 1/2/92 or active duty in a campaign or expedition for which a campaign badge has been authorized or active duty for which more than 180 consecutive days other than for training, any part of which occurred during the period beginning 9/11/2001 and ending on the date prescribed by the Presidential proclamation or by the law as the last date of operation Iraqi Freedom. Do any of these apply?

• Yes
• No

03

Which best describes your highest level of education?

• High school diploma
• Some college
• Associates degree
• Bachelors degree or higher

04

Which best describes your years of experience performing general clerical duties to include typing, filing, answering phones, and reception?

• Less than 2 years of experience
• 2 to 3 years of experience
• 4 to 5 years of experience
• 5 or more years of experience

05

Which best describes your years of experience working in a human services environment?

• Less than 2 years of experience
• 2 to 3 years of experience
• 4 to 5 years of experience
• 5 or more years of experience

06

Which best describes your level of records management experience?

• Less than 2 years of experience
• 2 to 3 years of experience
• 4 to 5 years of experience
• 5 or more years of experience

07

Which best describes your years of experience proofreading and editing documents?

• Less than 2 years of experience
• 2 to 3 years of experience
• 4 to 5 years of experience
• 5 or more years of experience

08

Indicate the Microsoft applications in which you are proficient. Select all that apply.

• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Outlook
• None of the above

09

Which best describes your years of experience providing customer service?

• Less than 2 years of experience
• 2 to 3 years of experience
• 4 to 5 years of experience
• 5 or more years of experience

10

Indicate the areas in which you have at least (1) year of experience. Select all that apply.

• Proofreading
• Preparing written correspondence
• Drafting memoranda
• Preparing spreadsheet documents
• Preparing reports
• Preparing presentations
• Interacting with customers by phone
• Interacting with customers in person
• Preparing meeting agendas
• None of the above

11

Which best describes your years of experience working with the State of Virginia Social Services automated system OASIS?

• Less than 2 years of experience
• 2 to 3 years of experience
• 4 to 5 years of experience
• 5 or more years of experience

12

This position is designated essential personnel and requires work during inclement weather and times of declared emergencies. Are you willing and available to work under these conditions?

• Yes
• No

Required Question

Employer City of Richmond

Address 900 East Broad Street

Suite

Richmond, Virginia, 23219

Phone (804) 646-5660

804-646-5660

Website https://www.rva.gov/