Transaction Processor (Lockbox Processing)

Location: Nashville, TN 37214
Schedule: Monday–Friday | 7:00 AM until work is complete
Pay Rate: $20/hour

Position Overview

We are seeking a Transaction Processor to support lockbox payment processing operations in Nashville, TN. This role is responsible for extracting mail, processing payments, and preparing documents according to customer instructions within established timeframes.

The ideal candidate is detail-oriented, comfortable working in a fast-paced environment, and able to meet productivity and accuracy standards.

Key Responsibilities

• Operate mail extraction equipment and process incoming lockbox payments

• Sort and stage documents according to client processing instructions

• Review and prepare documents for scanning and data capture

• Make basic payment processing decisions based on established procedures

• Ensure documents are accurate and organized for processing

• Meet departmental productivity and quality standards

• Cross-train to support other functions within the Lockbox department

• Assist with additional processing tasks such as scanning, validation, and mail distribution

Qualifications

Required

• High School Diploma or equivalent

• Basic computer skills (mouse, touchscreen navigation, rebooting systems, etc.)

• Strong attention to detail and organizational skills

• Ability to work in a fast-paced, deadline-driven environment

• Good communication and teamwork skills

Preferred

• Prior experience in payment processing, remittance processing, or lockbox operations

Physical Requirements

• Ability to stand for extended periods (1–2 hours at times)

• Frequent movement throughout the workday

• Retrieving printed documents and preparing work batches multiple times daily

Additional Information

• Temp-to-hire opportunity

• Drug screen required (8-panel standard)

• Background check required

• Fast-paced operational environment supporting financial transaction processing