Administrative/Unit Clerk

Summary:

• Location: Flushing, NY
• Work Mode: Local
• Duration: 13 Weeks
• Schedule: Monday-Friday 9AM-5PM

Responsibilities:

• Greet patients, visitors, vendors, and staff.
• Register patients and verify necessary demographic and billing information.
• Schedule office appointments per practice guidelines.
• Answer telephone calls, determine caller's needs, and direct them appropriately.
• Request and accept payments from patients at the time of visit.
• Reconcile daily copayment batches and prepare patient referrals for billing.
• Arrange for patient transportation when necessary.
• Provide basic clerical support functions to other practice staff.
• Sort and distribute incoming mail.
• Maintain a safe and clean environment and respect patient privacy.
• Address cancelled appointments and follow up per practice policy.
• Handle appointment scheduling located in the task list in EHR.
• Provide clerical support, including sorting mail and typing letters.
• Answer telephone calls promptly and efficiently.
• Perform other duties as assigned.

Requirements:

• Education: HS Diploma/GED
• Experience with EPIC and prior administrative experience.
• Knowledge of patient appointments, surgical scheduling, and human relationship skills.