We are a national staffing firm and are currently seeking an Field Service Administrator for a prominent client of ours. This position is located in Indianapolis, IN. Details of the position are as follows:
Job Details:
Pay: $25 - $27.23/hr.
6-month assignment, possibility of extension.
This position is part of the Field Service Coordination department located in Indianapolis, IN and will be Onsite. Shift is Monday - Friday 10 am - 7 pm.
We are currently seeking a Field Service Coordinator who will be responsible for driving efficiency and productivity within the field service organization while delivering a positive customer experience.
Planning and scheduling field service resources for Installations, Preventative Maintenance, and Field Modifications while balancing the urgent needs of a complex customer base.
Driving customer satisfaction through the use of effective communication skills and following through on expectations.
Managing the strategic scheduling and efficiency of Field Service resources while balancing priorities.
Qualifications:
High School Diploma is Required. (Bachelor’s degree is preferred.)
2+ years of Customer service and/or service coordination/dispatching or case management experience
Experience in Supply Chain or Logistics routing
Knowledge of Oracle/Service Max or similar SMS is desired (General system exp)
#LI-JB1
Numbers & Facts
Location
Indianapolis, IN
Industry
Staffing/Employment Agencies
Salary
$25–$27.23 Per Hour
Company Size
500 to 999 employees
Website
https://www.thefountaingroup.com/
About Company
The Fountain Group provides Contingent Labor, Statement-of-Work, and Contingent-to-Permanent resources to clients with an internal/external Contingent Labor Managed Service Program or Clients without a program. The Fountain Group is committed to the belief that we all share in the responsibility to conduct our businesses in a socially and environmentally responsible manner. We base this on the premise that a company is much more than the products it offers. The effect a company has on the environment, the people and the communities it serves reflects the company’s dedication to being not only a good business, but to being a good corporate citizen. The Fountain Group believes the key to servicing a client is to identify the client demand precisely. Therefore, The Fountain Group focused its efforts on building and developing a process, which can identify an exact match for our client’s needs. Our process utilizes modern technology combined with 30+ years of Talent Acquisition experience to deliver Precision resources. Financial strength is prominent among The Fountain Group’s corporate values. The future of our business will be built on the innovation, compassion, outstanding services and technology, but a solid financial foundation is required to carry us forward to meet our business goal and support our long term vision.
Skills
Calendar Managementunmatched
Case Managementunmatched
Communication Skillsunmatched
Customer Experienceunmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Groundskeepingunmatched
High School Diplomaunmatched
Logisticsunmatched
On Site Supportunmatched
Oracleunmatched
Organizational Skillsunmatched
Preventative Maintenanceunmatched
Schedule Developmentunmatched
Short Messaging Service (SMS)unmatched
Supply Chainunmatched
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