| Duties: | Establish and maintain workstation/server infrastructure standards. Develop, maintain, and test custom integration solutions for application and software packaging which follows configuration standards. Perform monitoring and maintenance activities of the workstation/server environment. •25% Design and maintain custom integration solutions in support of business processing requirements. Establish standard configuration for software packages. Manage/maintain administrative tools for software delivery and remote management. •20% Administer and deploy infrastructure software to clients including new builds, master files, upgrades, and patches. Record, verify, and coordinate customer requests to ensure appropriate distribution. Plan, establish, and follow processes for notifications and alerts. •20% Perform monitoring/maintenance activities of the workstation/server environment and tune the system to achieve optimum performance levels. Find and troubleshoot problems before they become issues to the user and act as a higher-level support for help desk for certain problems. •15% Install, configure, and maintain infrastructure software. Design, develop, compile, test, debug, document, and maintain custom scripts and utilities. Create comprehensive test plans based on configurations and other specifications. Ensure data/media recoverability by implementing a schedule of system backups and database archive operations. •10% Develop and maintain a comprehensive infrastructure software configuration database/library of all supporting documentation. Maintain growth statistics, space forecasts, tape libraries, and software and hardware inventories. •5% Ensure continuity with system software licensing and maintenance agreements. Conduct routine hardware and software audits of workstations and servers to ensure compliance with the organization's established standards, policies, and configuration guidelines. •5% Act as an internal consultant, mentor, and senior advisor.
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| Skills: | Required Skills and Abilities: Able to communicate with system users to identify, explain, and resolve problems. Solid understanding of client/server relationships to identify problem sources concerning system operations. Strong organizational skills. Required Software and Other Tools: Strong understanding of relevant operating system and server hardware and software. Microsoft Office. Preferred Software and Other Tools: Proficiency with Citrix Work Environment: Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.
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| Education: | Required Education: Bachelor's degree in Computer Science, Information Technology or other job related degree. or 4 years of job related work experience or 2 years of job related experience plus an associate's degree in Computer Science, Information Technology or other job related degree Required Work Experience: 4 years of applicable workstation, server, and/or application support experience to include software and hardware troubleshooting.
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| Location | Columbia, SC |
| Salary | $34.43 Per Hour |
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