Shirley Ryan AbilityLab is the global leader in physical medicine and rehabilitation for adults and children with the most severe, complex conditions. By joining our team, youll be part of our life-changing mission and vision. Youll contribute to an innovative, multifaceted culture that is second to none - one that embraces collaboration, excellence, discovery and compassion. Youll play a role in something thats never been done before as we integrate science and clinical care to help patients achieve better, faster outcomes - as we Advance Human Ability, together.
Job Description Summary
Job Description
The Admission Consultant will:
• Support the admission process to facilitate a smooth conversion from referral to admission by assessing the appropriateness for IRF, providing clinical information to SRAlab and communicating effectively with all parties. • Represent SRAlab rehabilitation services to various audiences within referral sources, primarily physicians and hospital discharge planners/case managers. • Review medical charts and communicate pertinent medical information to the internal medical team and external referrer when relevant. • Determine medical appropriateness of patients and support the admission process by gathering and transferring medical information to the appropriate inpatient admitting team. • Educate patients and families on the benefits of SRAlab and to facilitate the referral to admission. • Gather and use patient health information to assist as requested with treatment, payment, and healthcare operations. • Collect and analyze data and prepare reports related to customer service and throughput. • Monitor and report customer service issues to appropriate SRAlab personnel. • Manage the administrative aspects of customer service of a referral source by ensuring that databases reflect the referral/admission activities and maintain a current listing of all referral relations. • Partner with Admission Liaisons based in the field to coordinate the plan and admission when needed. • Perform all other duties that may be assigned in the best interest of the Shirley Ryan AbilityLab.
Reporting Relationships
• Reports directly to Director, Inpatient Access
Knowledge, Skills & Abilities Required
• Bachelors Degree and Current Illinois license to practice as a registered nurse required. • A minimum of five years of clinical nursing experience required; rehabilitation experience and CRRN strongly preferred. • Demonstrated ability to communicate clearly and knowledgeably with patients, families and clinicians to discuss treatment options. • Exceptional communication skills, both verbal and written. Understands excellent customer service and has successful proven experience in applying customer service skills. • Technically competent in using all electronic communications including a lap top computer, pagers and cell phones. • Highly organized, detail oriented, while understanding the big picture, and takes ownership to successfully meeting strict deadlines.
Working Conditions
• Normal office environment with little or no exposure to dust or extreme temperature.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Pay and Benefits*:
Pay Range:
Benefits:
Shirley Ryan AbilityLab offers a comprehensive benefits program that is competitive with our industry peers in our geographic locations: https://www.sralab.org/benefits
*Benefits and benefits eligibility can vary by position. Actual compensation will be determined by equity and qualifications of the role.
Equal Employment Opportunity Employer
Shirley Ryan AbilityLab is an Equal Employment Opportunity Employer. All applicants will be afforded equal employment opportunity without discrimination because of race, color, religion, sex, marital status, national origin or ancestry, citizenship status, age, disability, sexual orientation, gender identity, genetic information, military status, order of protection status, unfavorable discharge from military service, or any other characteristics protected by law.
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Shirley Ryan AbilityLab is an Affirmative Action Employer as required by law.