Communication Skills, Crisis Intervention, Customer Relationship Management (CRM) Systems, Industry Standards, Legal, Legal Standards, Organizational Skills, Physical Demands, Safety Standards, Telephone Skills
The Admission Coordinator is responsible for managing inquiry calls, providing information about services, and screening potential clients for eligibility.
- They verify insurance benefits, coordinate financial discussions, and complete admission assessments.
- They build relationships with referral sources, track referrals, and communicate with clinical and administrative teams to ensure smooth intake processes.
- The role requires knowledge of industry standards, legal/ethical issues, crisis intervention, and excellent communication skills.
- Qualifications include a bachelor’s degree (preferred), 1-3 years of experience, relevant licensure, and familiarity with CRM systems.
- Candidates must be able to work independently, handle fast-paced environments, and maintain professionalism with adolescents and young adults.
- Physical demands include occasional lifting and working with water, chemicals, and in varying conditions, adhering to safety standards.