The Receptionist role involves providing front desk support, including answering phones, routing calls, greeting patients, and escorting therapy patients as needed.
Responsibilities include explaining paperwork, verifying insurance, registering patients in the system, and explaining privacy practices.
Scheduling tasks involve setting initial and follow-up appointments, updating staff schedules, and notifying staff of cancellations.
Clerical duties encompass handling faxes, processing co-pays, ordering supplies, preparing reports, and assisting with administrative activities.
Requirements include at least 5 years of administrative experience (preferably in healthcare), proficiency in Microsoft Office, good communication skills, and relevant education or experience. The position serves all patients and visitors in the outpatient rehabilitation setting, with physical and manual tasks involved in daily assignments.