Admissions Advisor

 

 

Position Summary: 

The Public Safety Student Admissions Advisor is responsible for recruiting, advising,  and enrolling adult students into Cleary University’s Adult Accelerated programs,  with a primary focus on individuals working in law enforcement, fire, EMS,  corrections, and other public safety-related professions. 

This is an enrollment-focused admissions position requiring a strong ability to  engage prospective students, build relationships, manage an active recruitment  pipeline, provide consistent follow-up, and guide individuals through the admissions  and enrollment process. The Advisor is expected to contribute directly to established  enrollment goals while taking ownership of prospective students from initial inquiry  through enrollment and successful start. 

The Advisor actively engages prospective students through proactive phone  outreach, text, email, virtual meetings, onsite Public Safety events, agency visits, and  community-based outreach. This position requires demonstrated experience in  recruitment, admissions, relationship development, sales, or a similarly goal oriented environment, along with strong communication skills, comfort working  toward measurable enrollment outcomes, proficiency with technology (Salesforce, 

ZoomInfo, Microsoft Teams), and the ability to build credibility and relationships  with working adults and Public Safety professionals. 

Essential Duties and Responsibilities: 

Primary Responsibilities 


• Develop and implement recruitment strategies to increase inquiries,  applications, enrollments, and starts among Adult Accelerated and Public  Safety student populations. 

• Conduct consistent and proactive outreach through phone, text, email,  Salesforce, ZoomInfo, virtual meetings, and in-person appointments. 

• Take ownership of assigned prospective students from initial inquiry through  successful enrollment and start. 

• Use a relationship-based recruitment approach to understand prospective  students' professional goals, educational needs, concerns, and decision making factors. 

• Clearly communicate Cleary University's academic programs and the benefits  of accelerated education for working adults and Public Safety professionals. 

• Effectively address questions and concerns related to cost, time, transfer  credit, work schedules, tuition reimbursement, and returning to school.

• Clearly communicate next steps, requirements, and deadlines to help  prospective students progress through the enrollment process. 

• Maintain consistent and professional follow-up throughout the admissions  cycle. 

• Re-engage inactive leads, incomplete applicants, previous inquiries, and other  prospective student populations to identify additional enrollment  opportunities. 

• Lead presentations, information sessions, and 1:1 advising appointments  tailored to adult learners and Public Safety professionals. 

• Represent Cleary University at police departments, fire departments,  correctional facilities, Public Safety agencies, employer sites, community  organizations, and recruitment events. 

• Collaborate with Enrollment Leadership to identify admissions barriers and  recommend solutions to improve the prospective student experience and  enrollment outcomes. 

Minimum Qualifications: 

• Bachelor's degree required. 

• Demonstrated experience in admissions, recruitment, sales, business  development, outreach, or another goal-oriented, relationship-based  environment. 

• Demonstrated ability to proactively engage prospective students or  customers, build relationships, manage a pipeline, provide consistent follow up, and achieve established goals. 

• Strong telephone, interpersonal, and relationship-development skills. 

• Experience working toward measurable enrollment, recruitment, sales, or  production goals. 

• Proficiency with CRM systems (Salesforce strongly preferred), ZoomInfo, and  Microsoft Teams. 

• Strong interpersonal and communication skills with the ability to engage  working adults and Public Safety professionals. 

• Highly organized with strong attention to detail and the ability to manage  multiple priorities and a large prospective student pipeline.

• Ability to work both independently and collaboratively in a fast-paced, goal oriented and results-driven environment. 

• Availability for evening, weekend, and regional travel. 

Preferred Qualifications: 

• Three or more years of successful experience in admissions, recruitment,  sales, business development, or a similarly goal-oriented field. 

• Experience in higher education admissions with demonstrated success  meeting or exceeding enrollment goals. 

• Experience working with non-traditional, adult, or accelerated student  populations. 

• Experience working with law enforcement, fire, EMS, corrections, government,  or other Public Safety populations. 

• Background in employer partnerships, business development, or workforce  development initiatives. 

• Understanding of adult learning needs, Prior Learning Assessment, transfer  credit, tuition reimbursement, and accelerated degree-completion pathways. 

Key Attributes and Competencies: 

• Strong recruitment orientation with a demonstrated drive to achieve  enrollment goals. 

• Proactive and persistent in prospective student outreach and follow-up. 

• Ability to build rapport quickly, understand prospective student needs,  address concerns, and encourage appropriate next steps. 

• Strong relationship-building abilities with prospective students, internal  teams, and external Public Safety partners. 

• Comfortable working with performance metrics and being accountable for  individual enrollment results. 

• Self-motivated, resilient, and results-oriented. 

• Creative, solutions-oriented, and adaptable in a fast-paced environment. 

• Ability to analyze data, prioritize outreach, manage a pipeline, and meet  enrollment goals.

• Student-centered approach combined with a strong focus on enrollment  outcomes. 

• Commitment to continuous improvement and professional growth. 

• Positive attitude and strong team orientation aligned with Cleary University's  mission and values. 
 

Physical Demands and Working Conditions: 

• Ability to lift up to 10 pounds. 

• Regularly required to speak, listen, sit, and use technology for extended  periods. 

• Onsite work required including occasional evening and weekend work. 

• Local and regional travel to employer sites, community organizations, and  recruitment events. 


Cleary University is an equal opportunity employer. We welcome applicants of all  backgrounds and provide equal employment opportunities without regard to race,  color, religion, sex, sexual orientation, gender identity, national origin, age, disability,  veteran status, or any other protected characteristic.