Admissions Advisor

About Us

Georgia College & State University (GCSU) is the states designated public liberal arts university, where students learn the essential skills to compete in a fast-paced and technology-driven global society. The university prepares students for successful careers, leadership in communities, problem solving and life-long learning through personalized attention in a residential setting with opportunities for a variety of transformational experiences through its award-winning, high-impact practices. One of only three selective universities within the University System of Georgia and a top 10 ranked public university in the Southeast, GCSU offers undergraduate degrees in more than 40 majors, more than 30 graduate programs, doctorates in education and nursing, professional certificates, and continuing education programs.

As a member of the prestigious Council of Public Liberal Arts Colleges (COPLAC), GCSU is committed to fostering a liberal arts environment that values academic preeminence, interdisciplinary inquiry and an inclusive learning community. GCSU enjoys a strong reputation for academic excellence and nationally ranked programs according to US News & World Report, The Princeton Review and Colleges of Distinction - among other ranking sources.

Georgia College & State University takes great pride in combining the educational experience of a private liberal arts college with the affordability of a public university. Faculty and staff are dedicated to student engagement and experiential learning through high-impact practices such as internships, service- and community-based learning, leadership development, study abroad opportunities, mentored undergraduate research and a capstone project that fosters intellectual curiosity, reasoned inquiry and critical thinking.

The universitys beautiful and historic campus is located downtown in Milledgeville, Georgia, a charming college town of approximately 19,000 residents in Central Georgia, and only 90 miles southeast of Atlanta. Milledgeville is also the home of noted American author and alumna, Flannery OConnor, 45, and the college community enjoys many exciting literary arts programs at OConnors former home, Andalusia, a National Historic Landmark owned by the university. Milledgeville is located on the banks of beautiful Lake Sinclair and Lake Oconee, allowing faculty, staff and students to take full advantage of the environmental and recreational benefits of being part of a lake community. For cultural, educational and leisure opportunities beyond Milledgeville - Macon and Atlanta are located within easy driving distances.

Georgia College & State University is dedicated to protecting academic freedom in addition to supporting freedom of expression as outlined in the University System of Georgias Freedom of Expression and Academic Freedom policy and its Ethics Code of Conduct. For more information, visit us online at gcsu.edu.

Job Summary

The Admissions Advisor is responsible for the processing of admissions files and advising students and the public regarding basic admissions requirements. Work entails providing current, reliable information about routine requirements, forms, and procedures in the Admissions Office. Documents for admission are collected and entered into the computer system.

Responsibilities

Data Processing/Entry - 50%

• Enters applicant data into the universitys student information systems (Banner, PeopleSoft, Slate CRM, or similar databases).
• Scans and indexes documents into digital systems for electronic record-keeping.
• Reviews admissions applications, transcripts, test scores, and supporting documents for completeness and accuracy.
• Verifies the authenticity of academic documents.
• Maintains accurate digital and physical filing systems.
• Conducts routine Slate and Banner audits via clean-up queries to ensure record accuracy and data quality.

Customer Service - 30%

• Responds to inquiries from prospective students about application status and missing documents.
• Communicates with other departments such as Financial Aid and the Registrars Office regarding applicants, as applicable.
• Notifies applicants of missing or incomplete documentation.
• Advises those who inquire of policies and procedures of admission.
• Follows established procedures to ensure consistency in application processing.
• Provides current, reliable information about routine requirements, forms, and procedures in the Admissions Office.

Administrative Support - 15%

• Creates and maintains current and accurate documents and forms relating to admissions.
• Serves on campus-wide committees as appropriate.
• Attends regularly scheduled department and division meetings.

Other - 5%

• Assists in other areas of the Admissions Office as needed.
• Supports admissions events and orientation programs.
• Performs other duties as required.

Required Qualifications

Educational Requirements

High school diploma or equivalent.

Required Experience

At least one year of related experience.

Proposed Salary

This position is a pay grade 6. The minimum salary is $35,441.00. Starting salary within this range is based on relevant years of experience.

For more information about GCSU compensation practices, click here: https://www.gcsu.edu/humanresources/pay-grade-structure.

Required Documents to Attach

• Cover Letter
• Resume / CV
• List of References

Knowledge, Skills, & Abilities

ABILITIES

• Communicate clearly and courteously with prospective students, families, and colleagues.
• Apply institutional policies and procedures consistently and accurately.
• Manage multiple tasks simultaneously while maintaining a high level of accuracy.
• Adapt to changes in processes, systems, or enrollment requirements with minimal disruption.
• Work independently as well as collaboratively across departments to support applicants.
• Maintain confidentiality and handle sensitive student records in compliance with FERPA and university policy.
• Represent the Admissions Office in a professional and knowledgeable manner at events and during public-facing interactions.
• Exercise sound judgment in escalating issues that fall outside established procedures.
• Ability to identify and resolve incomplete or inconsistent application records.

KNOWLEDGE

• Principles and practices of admissions processing in a higher education environment.
• University admissions requirements, policies, and procedures, including routine forms and documentation.
• Student information systems commonly used in higher education (e.g., Banner, Slate CRM, PeopleSoft).
• Document management and electronic records retention practices.
• FERPA regulations and confidentiality requirements governing student records.
• Academic credential evaluation, including transcripts, diplomas, and standardized test scores.
• Basic understanding of related university offices (Financial Aid, Registrar, Academic Advising) and how they interface with Admissions.
• Data quality principles and methods for maintaining accurate records.
• General office administrative procedures, including scheduling, correspondence, and meeting coordination.

SKILLS

• Accurate and efficient data entry with strong attention to detail.
• Proficiency in student information and CRM systems (Banner, Slate, or equivalent).
• Effective written and verbal communication for responding to student inquiries and interdepartmental correspondence.
• Scanning, indexing, and maintaining digital filing systems.
• Time management and prioritization in a high-volume, deadline-driven environment.
• Microsoft Office Suite (Word, Excel, Outlook) for document creation and routine administrative tasks.
• Customer service skills that reflect professionalism, patience, and consistency.
• Performing database audits and executing clean-up queries to ensure data integrity.

USG Core Values

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Equal Employment Opportunity

Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia (USG). The Board of Regents prohibits discrimination on the basis of an individuals age, color, disability, genetic information, national origin, race, religion, sex, or veteran status ("protected status"). No individual shall be excluded from the participation in, denied the benefits of, or otherwise subjected to unlawful discrimination, harassment, or retaliation under, any USG program or activity because of the individuals protected status; nor shall any individual be given preferential treatment because of the individuals protected status, except that preferential treatment may be given on the basis of veteran status when appropriate under federal or state law.

Other Information

This is not a supervisory position.

This position has financial responsibilities.

This position will not be required to drive.

This role is not considered a position of trust.

This position does not require a purchasing card (P-Card).

This position will not travel.

This position does not require security clearance.

Background Check

• Criminal Background Check
• Education & Employment Verification
• DMV Check