Admissions and Disposition Clerk

Professional Performance Development Group, Inc.

Bethesda, MD

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JOB DETAILS

SKILLS

Administrative Skills, Autopsy, Communication Skills, Customer Support/Service, Detail Oriented, Disease, Documentation, English Language, Healthcare, Healthcare Providers, Hospital, Leadership, Medical Ethics, Medical Records, Medical Treatment, Military, Patient Admissions, Patient Care, Record Keeping, State Laws and Regulations, Statistics, Telephone Skills, Typing

LOCATION

Bethesda, MD

POSTED

1 day ago

Job Title: Admissions and Disposition Clerk
Location: Walter Reed National Military Medical Center (WRNMMC), Bethesda, MD
Schedule: Full-Time, 40 Hours Per Week
Hours: Rotating weekly schedule, 6:00 AM - 6:00 PM
### Position Summary
The Admissions and Disposition Clerk provides administrative and patient support services within a military healthcare environment. This position is responsible for patient admissions, eligibility verification, patient movement tracking, coordination of transfers, casualty reporting, and maintaining accurate medical records while delivering exceptional customer service.
### Minimum Qualifications
Education
- High School Diploma or General Educational Development (GED) equivalent
Experience
- Minimum of 12 months of experience working in an office setting
### Required Skills
- Ability to read, write, speak, and understand English fluently
- Typing proficiency of at least 50 words per minute
- Strong customer service and communication skills
- Professional telephone etiquette
- Attention to detail and concentration skills
- Knowledge of general medical ethics
- Ability to work effectively with patients, healthcare providers, and administrative staff
### Essential Duties and Responsibilities
- Answer and screen telephone calls and assist walk-in patients.
- Respond to routine medical, administrative, and personnel inquiries.
- Escort patients as necessary.
- Provide advance directives, third-party liability forms, and other required documentation for inclusion in inpatient medical records.
- Create pre-admission charts and enter information into electronic healthcare systems, including CHCS and Essentris.
- Notify appropriate command personnel regarding active-duty inpatient admissions, discharges, and transfers.
- Maintain and report required patient admission and disposition statistics.
- Coordinate with civilian and military healthcare facilities regarding active-duty admissions.
- Support casualty notification and coordination activities for seriously ill or injured service members.
- Verify patient eligibility through the Defense Enrollment Eligibility Reporting System (DEERS).
- Track daily patient movement, bed availability, and ward transfers.
- Assist with coordinating patient transfers within and outside the medical treatment facility.
- Process Secretarial Designee Program applications and verify eligibility requirements.
- Coordinate Secretarial Designee requests through appropriate hospital leadership for approval.
- Track and report casualty notifications in accordance with government policies and procedures.
- Assist healthcare providers with preparation of death certificates in accordance with state regulations.
- Coordinate autopsy documentation and communication with appropriate offices.
- Coordinate with laboratory and mortuary personnel regarding disposition of deceased remains.
- Prepare and process documentation for transportation of deceased individuals.
- Receive and process notifications involving service members who die, sustain illness, injury, or disease while absent from duty or due to misconduct.
### Work Environment
This position is located within a military medical treatment facility and requires interaction with patients, military personnel, healthcare providers, and administrative staff while maintaining confidentiality and professionalism at all times.

About the Company

Professional Performance Development Group, Inc.

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