Admissions and Onboarding Specialist [Part-Time]

Admissions and Onboarding Specialist [Part-Time]

Salary

$22.95 Hourly

Location

Oregon City Campus, 19600 Molalla Avenue, Oregon City, OR

Job Type

Part-Time, Non-Union

Job Number

2526-00285

Division

Academic Foundations and Connections

Opening Date

06/10/2026

Closing Date

7/6/2026 11:59 PM Pacific

• Description
• Benefits
• Questions

Description

Clackamas Community College (CCC) seeks to hire an Admissions and Onboarding Specialist. This is a part-time, non-union, non-exempt, and non-benefits-eligible position which will work 19.5 hours per week on campus. We are interested in finding the best candidate for the job, and candidates that may be from a less traditional background. We welcome applicants who bring a diversity of identity, culture, experience, perspective, and thought.

CCC is committed to continuous improvement and innovation in support of student-centered teaching and learning. We are committed to understanding and dismantling systems of oppression and to co-creating a more equitable educational system that in turn fosters a more equitable society. We strive to be a student-ready institution that supports and partners with students to promote discovery and growth. We work to mobilize community-wide awareness and action related to the college's strategic priorities and seek to build relationships in support of community well-being.

At CCC, individuals are celebrated for their experience and expertise, validated for their unique perspectives, and engaged in ways that reflect their needs and interests. To learn more about CCC visit Leadership, Vision and Initiatives.

PURPOSE OF POSITION:

• Provide Admissions Center services for incoming students with the goal of supporting recruitment and onboarding of potential students to Clackamas Community College.
• Serve as a first point of contact and information resource for prospective students, parents, and other key stakeholders regarding enrollment processes including admissions, onboarding, registration, as well as financial aid and general college information.
• Provide onboarding support to new students and serve as liaison for problem solving with other college departments, students and public.
• Respond to in-person, email, live chat, phone, and mail communication with prospective and returning students.

ESSENTIAL JOB FUNCTIONS:

Admissions Center Support (100%)

• Greet guests to the Admissions Center and in the Wacheno Welcome Hub. Answer general college questions for prospective students, parents, and other key stakeholders. Demonstrate integrity, customer service, trustworthiness, and flexibility at all times. Triage prospective students and families, high school partners, and other key stakeholders to admissions counselors and College Navigators as needed.
• Develop and maintain current knowledge of college enrollment services, policies, procedures, personnel, and timelines related to enrollment processes including admissions, registration and financial aid.
• Explain and support students in the process of completing their onboarding steps including admissions application, new student orientation, placement, transferring prior credits, financial aid and scholarship application materials.
• Assist students with accessing and using key systems including, myClackamas, student email, Navigate. Provide password reset support, and act as an advocate for students to resolve technology issues.
• Refer students to support services (Veterans, disability, counseling, and more), resources, activities and more-- connect students with specialists in these areas as needed.
• Take the lead on the large volume of information requests and prospective student inquiries via Admissions Center phone calls, emails, CRM system, live chat, and more; answer or connect with others as needed. Assist with communication via the office's numerous email accounts. Ensure that communication is timely, accurate, and welcoming.
• Create and manage correspondence, reports, forms, tables, and student records.
• Perform data entry and provide student record maintenance using the college's integrated student database (Colleague) and CRM system. Utilize numerous functions within the systems to input information, process reports, and support inquiry follow-up.
• Input student records, prospective student inquiries from events, mail and email sources, admissions contacts, and more. Support mail, email, phone and other methods of follow-up with prospective student inquiries. Delegate work assignments to student office support as needed.
• Assist with the design, creation, implementation, and maintenance of prospective student communication tracks with the goal of recruiting increasing numbers of new students.
• Help lead campus tours.
• Assist team with on campus recruitment events by providing event planning and day of support.
• Perform general office functions requiring knowledge of correct office procedures, professional written communication, file management, program email, internet and telephone etiquette.
• Help Admissions Center peer assistants, work study students, and other volunteers as needed.

GENERAL JOB FUNCTIONS:

• Establish and maintain effective working relationships with students, staff, other agencies, and the general public.
• Perform other duties as assigned within the scope of the classification.
• Participate in college committees when requested.
• Maintain proficiency by attending training and meetings, reading materials, and meeting with others in areas of responsibility, which may require travel.
• Maintain work areas in a clean and orderly manner.
• Maintain student confidentiality, data integrity, and comply with all related college, state, and federal standards, including the Family Educational Rights and Privacy Act (FERPA).
• Communicate with speakers of languages other than English, utilizing translation tools like Language Link and Google Translate among others.

Qualifications

We are interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. We welcome applicants who bring a diversity of identity, culture, experience, perspective, and thought. We encourage you to apply, even if you do not believe you meet every one of the qualifications described. You are also encouraged to address how your professional and lived experience, scholarship, teaching, mentorship and/or service will contribute to the College.

REQUIRED QUALIFICATIONS:

• High school degree or equivalent and at least 6 months related work experience. Any equivalent combination of education and experience which provide the knowledge, skills, and abilities required to perform the duties as described.

• Knowledge of higher education, their admission, registration and financial aid processes.

• Demonstrated ability to use computers, word processing software, spreadsheets, database systems, and other standard office software and equipment.

• Ability to exemplify traits that reflect the College's culture, including integrity, a customer service orientation, cultural competency, trustworthiness, flexibility and a willingness to change.

Other Job Elements

The physical demands listed below represent those that must be met by an incumbent to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.

WORKING CONDITIONS:

• The position requires minimal (20-40%) ability to use dexterity and fine motor skills assemble, build or repair machines or other objects. Frequent (51-80% of the time) use of office equipment.

• The position requires minimal (5-20%) physical effort such as lifting, carrying, or movement, etc. Movements required to complete work are not difficult, and only require some degree of agility and hand eye coordination.

• The work environment is well protected, with virtually no hazards or obstacles (0-5%). There is very little element of personal risk or hazard. Job conditions are usually stable, with virtually no (0-5%) issues of confinement, temperature change, incident of noise, or interactions of a disagreeable nature, inside/outside work, dirty conditions, exposure to contagious disease, etc.

SUPERVISORY RESPONSIBILITIES:

• Supervision of others is not a typical function assigned to this position. May provide training and orientation to newly assigned personnel, and may assign work to student workers.

SUPERVISION RECEIVED:

• Works under the general direction of the Director of Recruitment and Admissions.

Additional Information

Application Instructions

When applying for this position, you will be required to complete the NeoGov application, including work history relevant to the position and attach the following electronic documents:

• Resume
• Cover Letter explaining your interest in the position and describing how you meet the minimum qualifications and requirements of the position
• If applicable: Veteran and/or Oregon National Guard's preference documentation

Any applications which do not have the required documents attached will be considered incomplete. Incomplete applications will not be considered. CCC makes employment decisions based solely on the candidates demonstrated competencies as related to successful performance in the position.

Please remove all graduation and other education related dates from your application materials.

For application support, please refer to this guide or contact NeoEd's support team @ 855.524.5627.

Veterans Preference

Under Oregon Law, qualified Veterans and current or former Oregon National Guard members may be eligible for Veteran's preference when applying for positions with CCC.

Preference will only be given if the applicant meets the minimum qualifications and any special qualifications for the position and electronically attaches the required documentation at the time of application. Disabled Veterans must also submit a copy of their Veterans' disability preference letter.

Documents Required

• MEMBER COPY 4 of DD Form 214 or 215
• NGB Form 22 or 55

For information regarding Veterans Preference qualifications, visit the following website: https://www.oregon.gov/boli/workers/Pages/veterans-preference.aspx

Terms of Employment

• All positions at CCC are required to be available for work onsite as requested by the college and requires a flexible work schedule to meet program needs, which may include evenings and/or weekends.
• Those offered employment will be required to complete and sign forms before initiating the background check step.
• CCC employees must reside within 50 miles of Oregon City, Harmony or Wilsonville campus as a condition of employment.
• Proof of eligibility to work in the United States must be provided if selected for hire.
• CCC does not support employment permits or visas.
• Providing false information will result in rejection of an application, employment offer or dismissal.

Equal Employment Opportunity

CCC is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected class.

Why work at Clackamas Community College?

Do you enjoy working in a collaborative, stimulating environment where your voice makes a difference? Clackamas Community College is looking for talented, bright and motivated people like you! We want you to join the CCC community where your inspired motivation will help define our students educational experience.

For more than 40 years, Clackamas Community College has been changing with the times and working to meet the needs of the community.

These benefits may be subject to change.

Sick Leave:

Sick Leave- 1 hour for every 30 hours worked

PERS:

Qualifying employees will receive contributions to the Public Employees Retirement System (PERS).

01

Are you legally authorized to work in the United States for any employer?

• Yes
• No

02

Describe your approach to providing customer service to a diverse community and ensuring individuals leave with the information, resources, and support they need-even when they are unsure of their needs, questions, or next steps.

Required Question

Employer Clackamas Community College

Address 19600 Molalla Avenue

Oregon City, Oregon, 97045

Website http://www.clackamas.edu