Compensation
$15.05 - $18.41Limited Term End Date
12-31-2027Position Summary
The Student Success Technician is responsible for providing support and assistance to students in order to enhance their academic success and overall well-being. This position collaborates with teachers, counselors, and other school staff to identify and address individual student needs. The technician position includes monitoring student progress, organizing workshops or events, and promoting student engagement and involvement in school activities. The Student Success Technician plays a crucial role in fostering a positive and supportive learning environment for students.Duties & Responsibilities
Refers individuals to the appropriate CNM resources and provides explanations and interpretations of CNM policies, procedures, and programs
Delivers information via telephone, in person, and online.
Performs general office duties, including data entry and retrieval, manual and electronic processing, answering telephones, and other clerical tasks.
Ensures compliance with safety regulations, procedures, protocols, and OSHA standards, and wears personal protective gear if required.
Provides guidance and support to students by referring them to appropriate resources within CNM.
Offers explanations and interpretations of CNM policies, procedures, and programs through various communication channels, including telephone, in-person interactions, and online platforms.
Performs a variety of general office duties such as data entry, retrieval, manual and electronic processing, and answering telephones.
Performs other related duties of a similar nature and level as assigned.
Minimum Qualifications:
High school diploma or equivalent AND Two (2) years of experience
Experience as a student employee is considered
A combination of education and experience may be substituted for requirements of the position
Best Consideration 06/20/26
Shift Monday-Thursday 10 am-7 pm Friday 8 am-5 pm
Limited-term position through 12/31/2027
EEO STATEMENT:
As an EEO employer, Central New Mexico Community College will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, serious medical condition or status as a protected veteran or spousal affiliation. Central New Mexico Community College hires only U.S. citizens and individuals lawfully authorized to work in the U.S.
Our Vision – "Changing Lives, Building Community" – remains the same as it has been since 2008. It's our Vision, and our motivation. Our new Mission is to "Be a Leader in Education and Training." As our state's largest community college, we need to continue striving to be at the forefront of cutting edge education and training. Being a true leader is not only important for our students, but it's also critically important for New Mexico's economy. Being a key contributor to our state's economic development equation, we plan to provide the kind of cutting edge education and training that will deliver highly skilled graduates and a 21st century workforce that will spur economic development.
As we passionately pursue our Mission, we will remain true to our Core Values – Be Caring, Be Ethical, Be Inspiring, Be Courageous, Be Connected and Be Exceptional. These Values will be our touchstones as we strive, through the power of education, to brighten our community's future. Our over-arching goals remain the same – Student Success, Community Success, and Organizational Excellence and Innovation. But our strategies to achieve these goals have been updated with clear objectives to reach by 2020.