Admissions Clerk-26270609

Admissions Clerk-26270609

Salary

$44,595.20 - $54,766.40 Annually

Location

County of San Diego, CA

Job Type

Regular - Full time

Job Number

26270609

Department

Behavioral Health Services

Division

Inpatient Health Services

Opening Date

10/02/2026

Closing Date

10/12/2026 11:59 PM Pacific

• Description
• Benefits
• Questions

Job Summary

The County of San Diego is seeking qualified candidates for the position of:

Admissions Clerk

Interviews will take place week of November 2, 2026. Job offers will be made beginning week of November 9, 2026.

Selected candidates will be hired at Step 1 of the salary range, $44,595.20 annually. County employees are subject to the County Promotion Rule for Step Placement in Accordance with Compensation Ordinance 1.3.5.

Future Salary Increases:

June 2027 - 4.77% increase to base pay (3.00% Across-the- Board + 1.77% Market Adjustment)

In addition to the base salary, Admission Clerks assigned to the San Diego County Psychiatric Hospital will receive a 5% location premium.

As an Admissions Clerk, you will perform intake and administrative functions for persons receiving services. This position will interact with a variety of individuals representing diverse cultures and backgrounds.

Read here for a complete job description of Admissions Clerk including examples of duties, qualifying experience, working conditions.

Admissions Clerk positions are found at various locations including the San Diego County Psychiatric Hospital (SDCPH), Public Health Services -Tuberculosis & Refugee Health Branch and HIV, STD, and the Edgemoor Distinct Part Skilled Nursing Facility.

San Diego County Psychiatric Hospital

The San Diego County Psychiatric Hospital (SDCPH) is a publicly funded, free-standing psychiatric hospital. It is a locked facility and a component of the San Diego County Behavioral Health Services continuum of care. The mission of the Hospital is to provide psychiatric evaluation and crisis intervention-oriented acute treatment for adult residents of San Diego County. The goal of the Hospital is to help stabilize patients behavioral health crisis, and move ahead to a less restrictive level of care.

Read more about the San Diego County Psychiatric Hospital SDCPH,

The current vacancy is at the San Diego County Psychiatric Hospital, 3853 Rosecrans Street, San Diego, CA 92110, however the eligible list established from this recruitment may be used to fill future vacancies in other locations.

Ideal Candidate

The ideal candidate will demonstrate proficient use of computer systems and have prior experience in a health care setting. Excellent customer service skills, including face-to-face interactions, and ability to navigate difficult situations involving customers of diverse socio-cultural backgrounds is highly desirable.

Hiring Process and Timeline

The timeline for this recruitment is outlined below.

• Job Offer and Background Process: Shortly after the interviews. Note: Current County employees may be excluded from additional background screening.
• Pre-employment Medical Screening: Approximately 3 days following successful background investigation results.
• Anticipated Start Date: Start date will be based upon successful completion of medical screening or other mutually agreed upon date.

Minimum Qualifications

One (1) year of experience performing admissions or related clerical duties in a hospital, clinic, institution, or closely related work environment.

NOTE: Depending upon assignment and work location, incumbents may be required to work a variety of shifts including days, nights, weekends and holidays

Blind Applicant Screening

The Department of Human Resources removes personally identifiable information from all recruitments. This practice, called Blind Applicant Screening, hides a candidate's personal information that could influence or bias a hiring decision. Personal information includes name, phone number, address, gender, age and race. This process helps contribute to a fair and equitable selection process leading to a more diverse and inclusive workforce.

The most highly qualified candidates, based on the evaluation results, will be referred for an interview. Be sure to include your experience in meeting the minimum requirements in both the Work Experience section and the Supplemental Questionnaire section of the Application.

Condition of Employment

As part of the County of San Diego's pre-employment process, prospective candidates will undergo a background check (including fingerprinting) and a pre-employment medical screening prior to beginning County employment. Additional types of background investigations may be conducted based on the job-related activities of the position. Current County employees may be excluded from this process.

Evaluation

The names of qualified applicants will be placed on a six (6) month employment list based upon scores received during the evaluation of information contained in their employment application and supplemental questionnaire.

Accommodation

Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of a job, on a case-by-case basis.

As an employer of over 19,000 employees, the County of San Diego is an organization committed to veteran hiring, retention, and professional development. We recognize the contributions and sacrifices made by our veterans and value the unique expertise and leadership qualities they bring to our workforce. We strive to provide veterans with the resources and tools necessary to maximize their employment opportunities, and to assist veterans with their transition into civilian life by applying the valuable skills, knowledge and training acquired in service to positions and career paths at all levels within our large organization. Click on the resource links below to learn more about how the County of San Diego supports its veterans.

Veteran's Preference Policy

The County of San Diego offers preferential credits for military service to assist qualified applicants in transitioning from military to civilian careers with the County of San Diego. Please read the Veterans Preference Policy for additional information.

Military Skills Translator

Do you need assistance translating your military experience into civilian experience? This tool can help! Please read the Military Skills Translator to access the tool.

Strategic Plan

Under California Government Code Sections 3100 - 3109, public employees are designated as disaster service workers. The term "public employees" includes all persons employed by the state or any county, city, state agency, or public district. Disaster service workers are required to participate in such disaster service activities as may be assigned to them by their employer or by law.

Disaster Service Worker

The County of San Diego and its employees embrace the vision of :a just, sustainable, and resilient future for all. Our values include: integrity, equity, access, belonging, excellence, and sustainability. Each of which are infused throughout our operations. While also embracing a mission of strengthening our communities with innovative, inclusive, and data driven services through a skilled and supported workforce. Click here for more information on our Strategic Plan (sandiegocounty.gov)(Download PDF reader).

Diversity & Inclusion

The County of San Diego is committed to valuing diversity and practicing inclusion because our diverse workforce is our greatest asset, and our customers are our number one priority.

Click here to see the Non-Management Benefits Summary (NMG-NCL)

01

Please be sure to answer the following questions in a thorough and complete manner and include details regarding your duties and your assigned roles in the work history section of the application. Note that if you are invited to a selection interview by a department, your responses to the following questions will be subject to verification.

Do you understand this information?

• Yes
• No

02

Do you have one (1) year experience performing admissions or related clerical duties in a hospital, clinic, institution, or closely related work environment?

Note: Related clerical duties must include, gathering accurate patient information and entering data into computer system(s) in a fast-paced work environment.

• Yes
• No

03

Are you willing and able to work a variety of shifts including days, nights, weekends, and holidays?

• Yes
• No

04

Are you willing and able to work with persons who may be upset, hostile, emotionally distressed, suicidal, or homicidal? Work involves exposure to shouting and yelling by patients.

• Yes
• No

05

Work may involve risk of exposure to bodily fluids, communicable diseases, and other medical conditions when handling patients or clients personal clothing or property, although appropriate personal protective equipment (e.g., gloves) will be provided as needed. Are you willing and able to work under these conditions?

• Yes
• No

06

Please confirm that you are able to meet the working conditions of this position: Frequent: standing; sitting; bending and stooping; twisting of waist; upward and downward flexion of neck; repetitive use of hands to operate office equipment; fine finger dexterity to operate keyboards and writing materials; and reaching above the shoulders and below the knees. Occasional: pushing and pulling carts or other objects; and lifting and carrying boxes of office supplies or equipment weighing up to 25 pounds and for a distance of 15 feet. San Diego County Psychiatric Hospital: Frequent: opening, closing, locking, and unlocking heavy-duty security and fire doors within the hospital that weighs 30 to 40 pounds.

• I am able to meet these working conditions
• I am not able to meet these working conditions

07

Please check all work environments where you have experience performing admissions or related clerical duties.

• Doctors Office
• Clinic
• Hospital /ER/24-hour facility
• Other
• None

08

If you selected "Other" to the question above, please indicate where you have experience performing admissions or related clerical duties.. If this does not apply or if you answered "None of the above" please indicate "N/A".

09

Please check all the areas below in which you have experience providing customer service and interacting with patients or clients.

• Responding to inquiries
• Handling difficult complaints and/or resolving conflicts
• Dealing with clients from diverse socio-economic and cultural backgrounds
• Dealing with clients who are upset, hostile, or emotionally distressed
• Defusing emotional situations
• Processing payments
• Requesting and gathering information from clients
• Checking documents for completeness
• Other
• None of the above

10

If you selected "Other" to the question above, please indicate which experience you have providing customer service and interacting with patients or clients. If this does not apply or if you answered "None of the above" please indicate "N/A".

11

Please check the areas below in which you have experience assisting patients or clients with health insurance.

• Verification of coverage
• Assisting clients with application for benefits
• Access Medi-Cal website
• Processing, waiving, and handling payments
• Other
• None of the above

12

If you selected "Other" to the question above, please indicate which experience you have assisting patients or clients with health insurance. If this does not apply or if you answered "None of the above" please indicate "N/A".

13

Please indicate the Microsoft Office programs you have experience using independently, with no need for training or guidance. Note: You may be required to take a performance test to demonstrate your ability to use these programs before appointment.

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• None of the above

14

Please indicate the software programs you have experience using from the choices given below.

• Medical Records Software
• Insurance Software
• Other
• None

15

If you selected "Other" to the question above, please indicate what program you used in your daily work. If this does not apply or if you answered "None" please indicate "N/A".

16

Where did you first hear about this job opportunity?

• San Diego County website
• Governmentjobs.com
• Veteran Outreach / FFSC
• Mana de San Diego
• Family, Neighbors, Friends
• County Employee Resources Group
• College/University Career Site
• LinkedIn
• County Social Media
• Voice and Viewpoint
• Career Event/Job Fair
• Other

17

If you answered "other" or "career event/job fair" to the question above, please indicate where you first heard about this job opportunity. If this does not apply, please indicate "n/a" below.

Required Question

Employer County of San Diego

Address 5500 Overland Ave., Suite 370

San Diego, California, 92123

Phone (619) 236-2191

(866) 880-9374

Website http://www.SanDiegoCounty.gov