Job Description
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
The Admission's Community Liaison is responsible for being the primary contact with patients and their family members during the referral and admission process. They provide education on post-acute rehabilitation, outcomes and benefits of St. Luke's Acute Rehabilitation Centers (ARC). They participate in community outreach and marketing programs.
JOB DUTIES AND RESPONSIBILITIES:
Serve as a contact person with patients referred to St. Luke's Acute Rehab Centers (ARC) and their family members
Provides education on the most current outcomes and benefits of St. Luke's ARC programs and other post-acute options for those that do not qualify for acute rehab
Assists in collecting information from patients and families relevant to their rehabilitation course, plan of care, and discharge plan
Completes face to face visits and/ or telephone contact with patients and families referred to ARC
Coordinates and completes tours of the rehab units
Serves as ARC staff liaison with hospital physicians, nurses, social workers, case managers, discharge planners and community agencies to facilitate admissions to ARC
Coordinates with hospital business office or IRF Program Assistant for insurance verification as needed
In collaboration with Admission's Manager and Clinical Reviewers provides education to referral sources at least annually regarding admission criteria and program overview
Assists in the coordination and facilitation of community outreach and marketing programs
Works in conjunction with clinical reviewers, physicians, directors, managers, and other members of the ARC team to facilitate referrals and admissions
Is timely and accurate maintaining and completing the referral log
PHYSICAL AND SENSORY REQUIREMENTS:
Occasionally lift and/or carry 50 lbs , Frequently lift and/or carry 25 lbs , Being able to frequently lift or carry objects weighing up to 25 pounds is often more critical that being able to lift up to 50 lbs at a time, Stand and/or walk at least 6 hours in an 8-hour work day. Stooping (bending at the waist) and crouching (stooping and bending at the knee) - required frequently in most medium jobs, Handling (grasping) - required frequently in most medium jobs , Fingering (fine manipulation) - required only occasionally in most medium jobs. Turning, stooping, bending, climbing, stretching and lifting in the provision of comprehensive nursing care. Finger and hand dexterity necessary to handle delicate instruments and other equipment. Visual and auditory acuity required providing comprehensive nursing care.
EDUCATION:
Required: PTA, COTA or LPN
TRAINING AND EXPERIENCE:
Minimum 1 year experience with admissions for a post-acute rehabilitation setting preferred. Clinical experience as a nurse or therapist in an inpatient setting for a minimum of 3 years. Marketing related experience desired. Work experience with an adult geriatric population is desired.
Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!
St. Luke's University Health Network is an Equal Opportunity Employer.
Numbers & Facts
| Location | Allentown, PA |
| Industry | Healthcare Services |
| Company Size | 5,000 to 9,999 employees |
About Company
St. Luke's University Health Network is a regional network of hospitals, physicians and other related organizations providing care primarily in Lehigh, Northampton, Monroe, Carbon, Schuylkill, Bucks, Montgomery and Berks counties in Pennsylvania and Warren County in New Jersey.
The Network provides services at more than 150 sites. St. Luke's University Health Network is comprised of six hospital sites. The Network includes:
- More than 80 owned physician-practice sites
- 300 employed primary care/specialist physicians
- Various outpatient testing and service facilities
- Home health
- Hospice services (inpatient and outpatient)
- Largest ambulance provider in Bucks County and second largest in Lehigh County
- Other related organizations
- 57,500+ annual admissions
- 195,000 annual emergency room visits
- 1,325 physicians on the Medical Staff (96 percent board-certified)
- 8,600+ employees
- More than 1,350 volunteers
Areas of exceptional medical expertise include:
- Level 1 Adult Trauma Center: fully accredited by Pennsylvania Trauma Systems Foundation; 2,400+ annual trauma cases; St. Luke's 1.75 percent mortality rate represents top decile performance, significantly better than peer group as measured by National Trauma Data Bank of the American College of Surgeons; aeromedical transport services
- Oncology: first and only cancer program in Pennsylvania to receive American College of Surgeons' highest quality recognition for three consecutive years; only Pennsylvania program to receive award in 2010; region's only fellowship-trained surgical oncologists; advanced programs for melanoma (internationally recognized melanoma investigator), lung, breast, prostate, gynecologic and gastrointestinal cancers and tumors of the brain and spine
- Cardiology and Cardiovascular Surgery: multiple-year recipient of highest rating for cardiac bypass surgery, represents top decile performance achieved by only 10 percent of U.S. hospitals (Society for Thoracic Surgery); region's first Joint Commission certified Heart Failure Program; comprehensive surgical services excluding heart transplants
- Neuroscience: accredited Stroke Center; additional Centers of Excellence include: Balance Center, Headache Center, Memory Disorders Center, Multiple Sclerosis Center, Sleep Disorders Center
- Orthopaedics: advanced expertise in total joint replacement and reconstruction, computer-assisted minimally invasive surgery, primary and reconstructive surgery of the spine, sports injuries, diseases and conditions of the hand and elbow, traumatic injuries
- Women's/Children's Health: high-risk pregnancy; the region’s busiest obstetrical service; two neonatal intensive care units; pediatric specialty care provided by St. Christopher's Hospital for Children.
- Robotic/Minimally Invasive Surgery: one of the nation's most experienced robotic surgical teams
- Radiology: designated international General Electric Healthcare Show Site for imaging technology; designated Breast Imaging Center of Excellence by American College of Radiology
- Bariatric Surgery: designated Center of Excellence by American Society for Metabolic and Bariatric Surgery and Surgical Review Corporation
St. Luke's offers an exceptional benefit plan for employees. Our values are reflected in all we do for patients, each other and the community:
Pride - We take pride in our accomplishments and in our organization.
Caring - We show consideration for others and their feelings. We treat others as we want to be treated.
Respect - We recognize the value, diversity and importance of each other, those we serve and the organization.
Accountability - We are responsible to make decisions and solve problems in a timely and effective manner.
Flexibility - We adapt to the changing needs and expectations of those we serve.
Teamwork - We work together to improve quality.
The mission of St. Luke's University Health Network is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
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