White Oak is looking for an Admissions Coordinator for a long term health care facility.
An Admissions Coordinator in a skilled nursing facility (SNF) manages the entire intake process, acting as the primary liaison between hospitals, families, and the facility to ensure a smooth, compliant transition for new residents. They screen referrals for clinical and financial eligibility, conduct facility tours, manage bed assignments, and maintain census goals.
Key Responsibilities
Admissions Management: Coordinate the entire admission process, including screening incoming referrals, verifying insurance benefits (Medicare, Medicaid, private insurance), and ensuring proper clinical documentation.
Customer Service & Marketing: Conduct tours for prospective residents and families, explain facility services, and build relationships with hospital discharge planners and physicians to boost referrals.
Documentation & Compliance: Ensure all admission paperwork, contracts, and records are complete, accurate, and compliant with state/federal regulations and HIPAA.
Internal Coordination: Work with nursing staff to determine appropriate room assignments and ensure the facility is prepared for resident arrival.
Reporting: Track daily inquiries, admissions, and discharges to provide reports on census and occupancy trends.
Qualifications & Skills
Experience: Usually 0-2 years of experience in healthcare admissions or marketing, preferably in a skilled nursing or long-term care setting.
Communication: Excellent interpersonal skills to communicate with anxious families and busy hospital staff.
Technical Skills: Proficiency in MS Office (Excel, Word) and Electronic Medical Record (EMR) systems like Point Click Care.
Knowledge: Understanding of insurance, Medicare/Medicaid regulations, and medical terminology.
Education: High school diploma required; a bachelor's degree in healthcare administration or marketing is often preferred.
Common Working Conditions
Fast-paced office environment within a nursing home.
Requires handling multiple tasks, including phone inquiries, in-person tours, and data entry simultaneously.
May require occasional weekend or evening availability to handle admissions.
Numbers & Facts
Location
Baton Rouge, LA
Salary
$32–$34 Per Hour
Skills
Bed Managementunmatched
Clinical Study Publicationsunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Data Entryunmatched
Documentationunmatched
Electronic Medical Recordsunmatched
Facilities Managementunmatched
Federal Laws and Regulationsunmatched
HIPAA (Health Insurance Portability and Accountability Act)unmatched
Healthcareunmatched
Healthcare Administrationunmatched
High School Diplomaunmatched
Hospitalunmatched
Insuranceunmatched
Interpersonal Skillsunmatched
Long-Term Careunmatched
Marketingunmatched
Medicaidunmatched
Medical Terminologyunmatched
Medicareunmatched
Microsoft Excelunmatched
Microsoft Officeunmatched
Microsoft Wordunmatched
Multitaskingunmatched
Nursingunmatched
Nursing Homeunmatched
Organizational Skillsunmatched
Regulationsunmatched
Reporting Skillsunmatched
State Laws and Regulationsunmatched
Trend Analysisunmatched
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