Admissions Coordinator

White Oak Post Acute Care

Baton Rouge, LA

JOB DETAILS
SALARY
$32–$34 Per Hour
SKILLS
Bed Management, Clinical Study Publications, Communication Skills, Customer Support/Service, Data Entry, Documentation, Electronic Medical Records, Facilities Management, Federal Laws and Regulations, HIPAA (Health Insurance Portability and Accountability Act), Healthcare, Healthcare Administration, High School Diploma, Hospital, Insurance, Interpersonal Skills, Long-Term Care, Marketing, Medicaid, Medical Terminology, Medicare, Microsoft Excel, Microsoft Office, Microsoft Word, Multitasking, Nursing, Nursing Home, Organizational Skills, Regulations, Reporting Skills, State Laws and Regulations, Trend Analysis
LOCATION
Baton Rouge, LA
POSTED
2 days ago

White Oak is looking for an Admissions Coordinator for a long term health care facility. 

An Admissions Coordinator in a skilled nursing facility (SNF) manages the entire intake process, acting as the primary liaison between hospitals, families, and the facility to ensure a smooth, compliant transition for new residents. They screen referrals for clinical and financial eligibility, conduct facility tours, manage bed assignments, and maintain census goals. 
Key Responsibilities
  • Admissions Management: Coordinate the entire admission process, including screening incoming referrals, verifying insurance benefits (Medicare, Medicaid, private insurance), and ensuring proper clinical documentation.
  • Customer Service & Marketing: Conduct tours for prospective residents and families, explain facility services, and build relationships with hospital discharge planners and physicians to boost referrals.
  • Documentation & Compliance: Ensure all admission paperwork, contracts, and records are complete, accurate, and compliant with state/federal regulations and HIPAA.
  • Internal Coordination: Work with nursing staff to determine appropriate room assignments and ensure the facility is prepared for resident arrival.
  • Reporting: Track daily inquiries, admissions, and discharges to provide reports on census and occupancy trends. 
Qualifications & Skills
  • Experience: Usually 0-2 years of experience in healthcare admissions or marketing, preferably in a skilled nursing or long-term care setting.
  • Communication: Excellent interpersonal skills to communicate with anxious families and busy hospital staff.
  • Technical Skills: Proficiency in MS Office (Excel, Word) and Electronic Medical Record (EMR) systems like Point Click Care.
  • Knowledge: Understanding of insurance, Medicare/Medicaid regulations, and medical terminology.
  • Education: High school diploma required; a bachelor's degree in healthcare administration or marketing is often preferred. 
Common Working Conditions
  • Fast-paced office environment within a nursing home.
  • Requires handling multiple tasks, including phone inquiries, in-person tours, and data entry simultaneously.
  • May require occasional weekend or evening availability to handle admissions. 

About the Company

W

White Oak Post Acute Care