Admissions Coordinator (Care Navigator)

Admissions Coordinator/Care Navigator (Skilled Nursing)

Drive Connections. Make Lives Better.

Are you a relationship-builder who thrives in a fast-paced healthcare environment? Do you have a passion for connecting patients and residents and families with the care they need-while strengthening community partnerships?

We're looking for an outgoing, results-driven Admissions Coordinator/Care Navigator with experience in skilled nursing, long-term care admissions, or healthcare sales/marketing to join our team.

Why You'll Love This Role

• High-impact position where your work directly contributes to patients served and organizational success
• Relationship-focused-build strong partnerships with families and community partners
• Fast-paced, dynamic environment with meaningful daily interactions
• Collaborative team culture with strong interdisciplinary support

What You'll Do

As the face of our admissions process, you will play a critical role in both business development and resident experience:

Admissions & Intake Excellence

• Lead the pre-admission process, gathering and analyzing clinical and financial data
• Conduct interviews with patients and families to ensure accurate and compassionate intake
• Complete admission documentation with precision and timeliness
• Verify eligibility and enter data into EMR systems accurately

Relationship Building & Sales Focus

• Build and maintain strong relationships with discharge planners, hospitals, and referral sources
• Serve as a trusted liaison between referring facilities and our community
• Identify and convert qualified referrals into successful admissions
• Represent the organization with professionalism and enthusiasm in all interactions

Patient Served Growth & Strategy

• Meet or exceed census goals through proactive marketing and outreach
• Analyze admission/discharge trends and case mix to support marketing initiatives
• Maintain a consistent pipeline through effective use of referral and intake systems

Operational Excellence

• Manage admissions, transfers, and discharges in accordance with policies
• Communicate census updates across departments
• Maintain strict confidentiality and accurate resident records
• Collaborate closely with the interdisciplinary team (IDT) to ensure seamless transitions

What You Bring

• Associate degree in a business-related field or minimum 2 years of experience in long-term care admissions

• Proven experience in:

• Skilled nursing or post-acute admissions

• Healthcare sales, marketing, or referral development

• Working with discharge planners and hospital systems

• Strong understanding of clinical eligibility and level-of-care assessments

• Exceptional communication, organization, and relationship-building skills

• Ability to think critically, move quickly, and prioritize effectively in a fast-paced environment

Who You Are

• Outgoing, personable, and confident
• A natural connector and influencer
• Detail-oriented with strong problem-solving skills
• Driven to meet goals and deliver results
• A team player who thrives in a collaborative environment