Coordinate referrals and admissions, and manages occupancy levels of the hospital. Works with the Business Office regarding admissions; and notifies all facility divisions of admissions in a timely fashion as indicated and alerts department heads of projected changes. Maintain working knowledge of Medicare/Medicaid and assist with the managed care referral process.
Reviews daily logs and notes from Case Managers to assure continuity of care, documentation of nursing process, appropriateness of intervention/action and timeliness of documentation. Compile patient referral information and keep records concerning insurance negotiations, contracts, etc.
Uses discretion and independent judgment in handling patient or physician complaints received, documents and forwards to appropriate administrative staff.
Communicates with CEO or Department Director any information received from physician, patient or employees about the patient's care or needs. Analyzes situations, identifies problems, identifies and evaluates alternative courses of action.
Strives to maintain positive internal and external customer service relationships. Demonstrates effective communication skills by conveying necessary information accurately, listening effectively and asking questions when clarification is needed.
Plan and organize work effectively and ensure its completion. Maintains database of medical contacts and community resources. Proficiency with data entry, and computer skills for generation of daily office communication.
Meets project and productivity requirements. Demonstrates initiative to continually improve work processes.
Numbers & Facts
Location
Corbin-KY & Whitley Cnty, Kentucky
Skills
Analysis Skillsunmatched
Case Managementunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Contract Negotiationunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Data Entryunmatched
Database Administrationunmatched
Documentationunmatched
Hospitalunmatched
Identify Issuesunmatched
Insuranceunmatched
Managed Careunmatched
Medicaidunmatched
Medical Recordsunmatched
Medicareunmatched
Nursingunmatched
Organizational Skillsunmatched
Patient Careunmatched
Process Improvementunmatched
Process Managementunmatched
Public/Media/Press/Analyst Relationsunmatched
Record Keepingunmatched
Time Managementunmatched
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