The Admissions Coordinator is responsible for administering the admission procedures by collecting, organizing, and providing information as well as being an effective resource to the clients’ families, ensuring a smooth and organized admissions process. As other roles assess for clinical appropriateness, assign diagnoses, collect clinical information from clients, and document the client’s medical record after admission to the program, this programs offer.
Key Responsibilities:
Act as a key point of contact for clients and their families throughout the admissions journey, offering reassurance and guidance to enhance their experience.
Manage the entire admissions process, facilitating seamless internal communication to optimize client engagement and satisfaction.
Effectively communicate and clarify information for callers, clients, and families to ensure a clear understanding of our offerings.
Respond to phone inquiries with professionalism and courtesy, effectively conveying the benefits of our programs and services.
Maintain exceptional organizational skills, adapting to shifting priorities while consistently delivering outstanding client support.
Ensure all necessary documentation is completed promptly, keeping electronic records accurate and current.
What Makes You a Great Fit:
We're looking for a candidate who brings these essential qualities to the table:
An innovative thinker with a creative approach to problem-solving.
Goal-oriented and driven to achieve admissions targets.
Independent and self-motivated, comfortable making decisions autonomously.
A strong team player with excellent interpersonal skills.
An empathetic communicator, especially regarding sensitive topics.
Experienced in admissions, sales, or customer service roles, ideally in the healthcare or mental health sector.
Passionate about mental health services and dedicated to helping individuals.
Monday thru Friday, In-Office Position.
Requirements:
High School Diploma or equivalent.
Bachelor's Degree preferred.
2 years applicable experience in Behavioral Health field preferred.
Bilingual preferred.
Proficiency with MS Office Suite, Outlook, Word, Excel, and PowerPoint.
We are committed to providing competitive and equitable compensation. An individual’s pay rate within the posted range is determined by several factors, including skills, experience, education, and market conditions. Additionally, we consider internal equity to ensure fairness within our organization.
If you’re ready to take the next step in your career and make a meaningful impact in the lives of others, we want to hear from you! Apply today and become a vital part of our compassionate team.
Numbers & Facts
Location
Nashville, Tennessee
Job Type
Full-time
Skills
Behavioral Healthunmatched
Clinical Data Collectionunmatched
Communication Skillsunmatched
Customer Relationsunmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Customer/Client Researchunmatched
Documentationunmatched
Healthcareunmatched
High School Diplomaunmatched
Identify Issuesunmatched
Interpersonal Skillsunmatched
Medical Recordsunmatched
Microsoft Excelunmatched
Microsoft Officeunmatched
Microsoft Outlookunmatched
Microsoft PowerPointunmatched
Microsoft Wordunmatched
Multilingualunmatched
Organizational Skillsunmatched
Problem Solving Skillsunmatched
Procedure Implementationunmatched
Psychiatry and Mental Healthunmatched
Record Keepingunmatched
Salesunmatched
Team Playerunmatched
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