Admissions Coordinator - Overnight Shift

Key Responsibilities:

• Act as a key point of contact for clients and their families throughout the admissions journey, offering reassurance and guidance to enhance their experience.
• Manage the entire admissions process, facilitating seamless internal communication to optimize client engagement and satisfaction.
• Effectively communicate and clarify information for callers, clients, and families to ensure a clear understanding of our offerings.
• Respond to phone inquiries with professionalism and courtesy, effectively conveying the benefits of our programs and services.
• Maintain exceptional organizational skills, adapting to shifting priorities while consistently delivering outstanding client support.
• Ensure all necessary documentation is completed promptly, keeping electronic records accurate and current.

We're looking for a candidate who brings these essential qualities to the table:

• An innovative thinker with a creative approach to problem-solving.
• Goal-oriented and driven to achieve admissions targets.
• Independent and self-motivated, comfortable making decisions autonomously.
• A strong team player with excellent interpersonal skills.
• An empathetic communicator, especially regarding sensitive topics.
• Experienced in admissions, sales, or customer service roles, ideally in the healthcare or mental health sector.
• Passionate about mental health services and dedicated to helping individuals.

Requirements:

• High School Diploma or equivalent.
• Bachelor's Degree preferred.
• 2 years applicable experience in Behavioral Health field preferred.
• Bilingual preferred.
• Proficiency with MS Office Suite, Outlook, Word, Excel, and PowerPoint.

Compensation for this role ranges from $22.00-$28.00 per hour depending on education and experience.