Communication Skills, Healthcare Customer Service, High School Diploma, Organizational Skills, Patient Care, Presentation/Verbal Skills, Problem Solving Skills, Psychiatry and Mental Health, Regulations, Substance Abuse, Telephone Skills, Writing Skills
Location: Westborough, MA - Inpatient Acute Treatment Services (ATS) Program
Schedule: Part time. Sunday, Monday, and Friday 3:00pm-11:30pm
Pay rate: $20.50/hour
The Admissions Coordinator is responsible for:
- Conducting intakes, completing admission paperwork, scheduling clients, and screening clients during the admissions process.
- Ensuring a safe and secure environment through effective management of the waiting area.
- Answering incoming calls to the admissions department and transferring the call or directing the caller appropriately.
Qualifications Qualifications:
- Must have a minimum of a high school diploma or equivalent.
- One year experience in a healthcare or customer service field preferred.
- Experience in substance abuse or mental health field preferred.
- Must have excellent verbal, social and writing skills.
- Must display the use of appropriate independent judgment to determine appropriate course of action in resolving problems and in emergencies.
- Must be able to express self adequately in written and oral communication and to communicate effectively in an interdisciplinary, culturally diverse setting with clients, families, staff and regulatory agencies.