Admissions Coordinator

Valley Cities Behavioral Health Care

Seattle, WA

JOB DETAILS
SALARY
$25.86–$32.64 Per Hour
SKILLS
Behavioral Health, Communication Skills, Community Health, Crisis Intervention, Cross-Functional, Customer Relations, Customer Support/Service, Data Management, Detail Oriented, Develop and Maintain Customers, Emergency Care, HIPAA (Health Insurance Portability and Accountability Act), Legal, Legal Documents, Microsoft Access Database, Microsoft Excel, Microsoft Windows Operating System, Microsoft Word, Multitasking, Organizational Development/Management, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Psychiatry and Mental Health, Registered Nurse (RN), Regulations, Standards of Care, Time Management, Writing Skills
LOCATION
Seattle, WA
POSTED
1 day ago
About Us:

Valley Cities has recently been designated as a Certified Community Behavioral Health Clinic (CCBHC), reflecting compliance with stringent national standards in behavioral health care. This status enables broader service availability, improved integration of mental health and substance use treatment, enhanced crisis intervention capabilities, and ensures services are accessible to all, regardless of financial circumstances.

We are excited about the future ahead. We're looking for people who want to make a real difference in behavioral health while growing alongside a mission-driven team. Employees joining Valley Cities at this time will become part of an impactful organization dedicated to advancing community behavioral health, that is grounded in compassion, equity and community impact. Join us to make significant contributions during pivotal moments in the lives of others!

Position Summary
Valley Cities is seeking an Admissions Coordinator for our Treatment Facility in Seattle, to support the management of client admissions from local Emergency Departments. The Admissions Coordinator will act as the liaison between our allied health partners and facility. The candidate selected for this role must work equally well independently and within a multidisciplinary team, and possess exceptional skills in verbal and written communication, time management, organizational effectiveness and the management of multiple tasks in a fast-paced environment.

Essential Job Functions
• Serve as the first point of contact for all admissions calls and emergency department referrals
• Responsible for conducting initial screening of emergency department referrals to ensure medical and legal propriety for admission to facility; works closely with shift Charge RN's around any medical questions and/or concerns specifically related to facility admission
• Responsible for working with the Emergency Department to obtain all necessary medical and legal documents to facilitate admission and ongoing treatment
• Initiating client charts for anticipated admission to facility, to include Provider One and ECLS access checks (insurance verification).
• Build and maintain effective and professional relationships with internal and external clients
• Assist shift Charge RN as needed with administrative admissions functions
• Assist with tracking and data management functions as indicated within scope of work
• Communicate with providers as indicated to inform as to client admissions
• Assist with process improvement tasks around facility admissions, and communicate processes changes to both internal staff and external stakeholders
• Other duties as assigned as considered appropriate within scope of work
• Must obtain a Counselor Agency Affiliated Registration (AAC) within 30 days of hire

Minimum Qualifications
Education/Licensure

• High school diploma, general education degree (GED) required
• Must obtain an Agency Affiliated Counselor (AAC) within 30 days of employment.
• Food Handler Permit

Experience
• Minimum of one year experience in the healthcare or behavioral health industry (preferred)
• Minimum of two years customer service experience

Knowledge, Skills, and Abilities
• Maintain client and staff confidentiality; knowledge of HIPPA laws and regulations
• Excellent written and verbal communication skills
• Detail orientation
• Initiative in problem-solving
• Excellent Customer Service skills needed for this position
• Exemplary organizational and multi-tasking skills
• Motivated and proactive learner
• Knowledge of Windows, Microsoft Word, Microsoft Excel, and Microsoft Access

Working Conditions
Work is performed inside in varying temperatures. Employee may occasionally be required to push or lift to 25 pounds. Employees may be exposed to odors or vapor on the client care units. Employee will be sitting and walking short household distances most of the time. Employee is also required to stand, walk, type, bend, write, read, interpret, and explain complex issues and speak on the telephone.

Pay Range: $25.86 - $32.64 per hour

About the Company

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Valley Cities Behavioral Health Care