Admissions Coordinator
Status: Full Time
Schedule: Monday- Friday & some weekends
Wage: $26.00 - $32.00 / DOE
Location: Avamere Rehabilitation of Shoreline- 1250 NE 145th St, Shoreline, WA 98155
Apply at www.TeamAvamere.com
Job Summary
An Admissions Coordinator in a long-term care facility is responsible for the admissions process, including marketing, generating new referrals, and ensuring a positive experience for residents and their families. Maintain accurate records and work with various departments to ensure smooth transitions for new residents.
Essential Duties and Job Responsibilities
- Establish and maintain relationships with hospitals, discharge planners, and other referral sources to generate a consistent stream of referrals.
- Responsible for admissions process, including initial inquiries, screenings, documentation review, financial arrangements, and placement of new residents.
- Act as the primary point of contact for residents and families, providing information, answering questions, and addressing concerns during the admissions process.
- Ensure adherence to all applicable federal, state, and local regulations regarding admissions, billing, and resident care.
- Ensure compliance with HIPAA regulations and maintain confidentiality of resident information.
- Coordinate with insurance providers to verify coverage and obtain necessary authorizations.
- Maintain accurate records, generate reports on admissions activity, and analyze trends to identify areas for improvement.
- Understand and comply with insurance requirements, managed care programs, and other financial aspects of the admissions process.
- Effectively communicate necessary resident information to charge nurses, director of nursing, therapy, and/or administrator.
- Must be knowledgeable on federal and state laws regarding medical records.
- Review and audit admissions, discharges, change of condition, and other pertinent records on nursing units.
- Ensure that registries are properly maintained for admission and discharge of residents.
- Develop and maintain a good working rapport with inter-department personnel, as well as other departments within the facility to assure that medical records can be properly maintained and problem areas can be identified and corrected.
Requirements
Requirements and Qualifications
- Experience with resident admissions and or marketing for a long-term care facility and or medical facility.
- Must be familiar with Electronic Medical Records and prefer experience with Point Click Care (PCC).
- Knowledge of CMS guidelines and Medicare, Medicaid and managed care coverage plans criteria.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in using healthcare and office software platforms.
- The ability to work in a fast-paced, crisis-prone environment.
- Advocacy skills with a focus on resident-centered care.
- Prior experience in resident advocacy, medical records, medical billing, and collections.
Benefits
At Avamere, we believe in taking care of our employees. We offer a comprehensive benefits package that includes:
- Health Insurance: Comprehensive medical, dental, and vision plans. Low individual and family deductible.
- 401 (k) Plan: After 90 days of employment, with matching program.
- Paid Time Off (PTO): Accrue up to 4 weeks PTO per year, 6 holidays and accrued sick leave.
- EAP Canopy with unlimited telehealth mental health visits.
- Continuing Education and Higher Education Reimbursement.
- Generous employee referral bonus program.
- Flexible Spending Accounts & CERA: Medical FSA, Dependent Care FSA and CERA (Commuter Expense Reimbursement Account).
- Professional Development: Opportunities for growth and development within the company.
- Voluntary Benefits: Life insurance, disability coverage, supplemental hospital, accident and critical illness coverage, Legal Services, Pet Insurance, discount programs and more.
Avamere is an Equal Opportunity Employer and participates in E-Verify.