Admissions Counselor (Administrative Coordinator)

The Admissions Counselor plays a dual role supporting both the outreach and enrollment efforts of the university. This position is responsible for developing and executing recruitment strategies to attract a diverse and qualified applicant pool, while also managing the end-to-end application review and processing workflow. Serving as an admissions counselor with a focus on graduate programs, this individual provides personalized guidance to prospective students from initial inquiry through enrollment.

Recruitment and Counseling

• Develop and implement recruitment plans for assigned graduate programs
• Represent the university at college fairs, school visits, community events, and virtual sessions.
• Deliver presentations to prospective students and families about academic offerings, application procedures, financial aid, and student life.
• Build and maintain strong relationships with college advisors, and community-based organizations.
• Advise and counsel prospective students on admissions requirements, timelines, and program options.
• Counsel denied applicants on ways to strengthen application for future years. 
• Other duties as assigned 

Admissions Processing

• Manage application files for assigned programs, ensuring timely and accurate processing of documents.
• Review applications and supporting materials in accordance with admissions policies and program-specific requirements.
• Ensure data integrity in the admissions software, student information system, and reporting tools.
• Collaborate with operations and technical teams to troubleshoot application or system issues.
• Assist other Admissions Counselors with processing as needed
• Other duties as assigned 

Collaboration and Coordination

• Serve as a liaison to academic departments and support units to align recruitment and processing efforts.
• Coordinate with marketing and communications on outreach materials, email campaigns, and social media content tailored to prospective students.
• Assist in organizing and executing on-campus and virtual recruitment events, open houses, and admitted student days.
• Other duties as assigned

Reporting and Continuous Improvement

• Report on recruitment trends, applicant conversion rates, and yield strategies.
• Make data-informed recommendations to improve the recruitment pipeline and streamline processing procedures.
• Participate in staff training, professional development, and process enhancement initiatives.
• Other duties as assigned 

• Four years of general office or secretarial experience; OR 

• An Associate’s degree or certificate in office occupations or office technology and two years of general office or secretarial experience; OR 

• A Bachelor’s degree and two years of general office or secretarial experience; OR 

• An equivalent combination of training and experience. 

• 2–4 of the required years of professional experience should be in college admissions or student services.

• Strong communication, organizational, and interpersonal skills.
• Ability to work independently and as part of a collaborative team.
• Proficiency with CRM systems (e.g., salesforce), Microsoft Office Suite, and virtual communication tools.

• Valid Driver’s License

• Ability to perform the job duties with or without accommodation.

• Master’s preferred in higher education, student affairs, or related field.
• Experience with both recruitment and application processing in a university setting.
• Knowledge of best practices in holistic application review and student engagement.
• Familiarity with a specific student population (e.g., transfer, international, nursing, first-gen).
• Bilingual or multilingual abilities

This is a full time, fixed position, with hours typically between 8:00am - 5:00pm. Some early morning, evening, and weekend hours will be required. This person will travel as a representative of the School of Nursing. This person will work in a shared office space and have a work station that is placed in a high traffic area. Office noise and interruptions from internal and external audiences including multiple phone lines, visitors, and activities directly outside of the office will be frequent. Professional Dress - This unit has a professional dress code and all members are expected to dress in attire appropriate to the work place. Unit members may be required to wear an institutional logo'd shirt/polo during institutional specific events.