Admissions Counselor - Central

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The University of Miami Division of Enrollment Management has an exciting opportunity for a full time Admissions Counselor to work in Coral Gables, FL.

Reporting to a member of the Undergraduate Admission senior leadership team (an associate director), the admission counselor is responsible for recruiting, evaluating, and enrolling talented students in alignment with the University's enrollment goals and policies. The role requires significant travel during peak recruitment seasons as well as participation in on-campus and virtual events designed to engage students and their families.

This position involves 4-6 weeks of domestic travel in the fall and 2-3 weeks in the spring, along with evening and weekend commitments during high-volume periods (September-May).

Core Responsibilities:

Student and Family Engagement

• Explain educational programs, student outcomes, campus resources, and financial considerations to prospective students, families, and educators in a clear, approachable manner.
• Provide personalized guidance and counseling to support students in making informed decisions.

Team Participation

• Serve as an active member of the Application Team (responsible for supporting that process), collaborating with colleagues to achieve enrollment goals.

Communication and Follow-Up

• Respond promptly and thoughtfully to inquiries from prospective and admitted students via phone, email, and other communication channels.
• Build relationships with prospective students by securing contact information at off-campus events and campus visits, and following up in a timely, professional manner.

Campus Visit Experience

• Rotate as "Admission Officer of the Day," welcoming walk-in visitors, setting up the Visit Center, and giving engaging presentations to students, families, and guests.
• Support and participate in on-campus events, including open houses, yield programs, and admitted student events.

Recruitment and Outreach

• Represent the University at off-campus events such as high school and community college visits, college fairs, and community-based programs to connect with prospective students and support the enrollment pipeline.

Application Review

• Evaluate undergraduate applications in alignment with University policies, recruiting goals, and standards.
• Provide accurate and timely guidance to students, parents, and school counselors regarding admissions policies, procedures, and academic programs.

Data and Systems Management

• Effectively utilize Slate (Technolutions), PowerFaids, and other platforms to manage student records, track activities, and support data-informed decision-making.

Travel and Compliance

• Possess a valid driver's license and willingness to travel independently as necessary to support recruitment and enrollment activities.

Salary Range: $44,000-$47,000

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Core Qualifications:

• Bachelor's degree required
• Minimum 2 years of relevant experience required
• Strong written and verbal communication skills, with a polished yet approachable style.
• Demonstrated ability to provide exceptional customer service and build meaningful relationships.
• Highly organized, adaptable, and capable of managing multiple priorities simultaneously.
• Collaborative, humble, and solution-oriented, with a positive, energetic approach.
• Proficiency with CRM platforms (Slate experience strongly preferred) and Microsoft Office Suite.
• Flexibility to work evenings, weekends, and travel during peak recruitment periods.

Any relevant education, certifications and/or work experience may be considered.

The University of Miami is recognized as one of the nation's premier research institutions and academic health systems and is among the largest employers in South Florida.

With more than 20,000 faculty and staff, the University is committed to excellence and guided by a mission to positively impact the lives of students, patients, and communities locally and globally.

We are dedicated to fostering a culture where every individual feels valued and empowered to contribute meaningfully. United by shared values, the University community works together to build an environment defined by purpose, collaboration, and service.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:

Full time

Employee Type:

Staff