Department: Division of Enrollment Management
Classification: Education Support Spec 2
Job Category: Classified Staff
Job Type: Full-Time
Work Schedule: Full-time (1.0 FTE, 40 hrs/wk)
Location: Fairfax, VA
Workplace Type: Hybrid Eligible
Sponsorship Eligibility: Not eligible for visa sponsorship
Pay Band: 03
Salary: Starting salary low $40k; commensurate with education and experience
Criminal Background Check: Yes
Motor Vehicle Records Check: Yes
Works with Minors check: Yes
About the Department:The Division for Enrollment Management, as part of the Office of the Provost at George Mason University, supports student recruitment, retention, and success. We develop and implement strategic enrollment management plans, create and facilitate processes, and inform policies that guide students through their academic journey from recruitment to post-matriculation. Driven by a commitment to transparent, data-informed decision-making, the Division advances institutional enrollment goals through collaboration, innovation, and a student-centered approach.
The Office of Admissions facilitates the recruitment and enrollment of freshmen, transfer, graduate, and non-degree students in alignment with the University's strategic plan, ensuring a diverse and successful student body that contributes to the institution's excellence and global impact.
About the Position:The Admissions Counselor actively recruits new freshmen and transfer students by planning and executing recruitment activities in assigned locations. Reviews applicant files and makes appropriate admission decisions. Serves as the on-call person to meet with prospective students and families that walk into the office, and as the contact person for any escalations from the front-line services team, as scheduled. Conducts information sessions presented to prospective students and their families on academics, campus life, and how to apply to George Mason University.
This position requires frequent evening and weekend work and extensive travel.
Responsibilities:- Actively recruits new undergraduate students by conducting recruitment activities in assigned territories:
- Contacts and travels to schools or community colleges;
- Meets with prospective students and their families;
- Conducts presentations that highlight George Mason University;
- Schedules and conducts high school visits and college fairs;
- Manages university funds responsibly;
- Engages in appropriate follow-up activities with prospective students and applicants encountered during recruitment cycle;
- Remains up to date on all relevant information/policies about the institution;
- Reviews freshmen undergraduate applicant files and makes appropriate admissions decisions in the student database following established policies and procedures;
- Handles a caseload of approximately 3,000 freshmen applicant files;
- Supports review of transfer and/or non-degree applicants, as needed;
- Serves as an active and committed member of the admissions committee;
- Serves as the Counselor of the Day (COD), the on-call person to meet with prospective students and families that walk into the office, and as the contact person for any escalations from the front-line service team as scheduled;
- Serves as the Informational Officer of the Day (IOD), conducting information sessions presented to prospective students and their families on academics, campus life, and how to apply to George Mason University;
- Conducts prospective student information sessions several times per month, or as assigned;
- Actively participates in admissions events and assists with planning and logistics, as assigned;
- Participates in marketing related activities in conjunction with the Office of Integrated Enrollment Marketing and the Office of Admissions, as needed;
- Reviews, edits, and contributes content related to prospective and admitted undergraduate students;
- Performs other job-related duties as assigned; and
- Efficiently and conscientiously performs specific tasks as directed.
Required Qualifications:- Bachelor's degree in related field, or any combination of education and experience equivalent to a bachelor's degree in related field;
- Demonstrated customer service experience;
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