Admissions Counselor (Weekend Swing Shift)Department: Admissions/Scheduling - HospitalEmployment Type: Full TimeLocation: Royal Oaks HospitalReporting To: Betty DierCompensation: $18.39 / hourDescriptionBe the First Connection to Care – Join Us as an Admissions CounselorSchedule: Saturday & Sunday 12:00pm-12:00am; Thursday & Friday 3:30pm-11:30pm.As an Admissions Counselor, you'll be the first point of contact for individuals and families seeking help, offering a calm and compassionate voice during moments of need. You'll help guide callers through the admissions process, schedule assessments, and ensure referrals are routed to the appropriate services within our hospital.This is a great opportunity for someone who excels in communication, can stay grounded in high‑pressure situations, and has a heart for helping others access behavioral health services. This evening shift role is ideal for someone who values purposeful work and thrives in a fast‑paced, service‑focused environment.This position is based at Royal Oaks Hospital, a subsidiary of Compass Health Network.Key ResponsibilitiesAnswer incoming calls and provide helpful, accurate information about hospital programsSchedule assessments and coordinate referrals with clinical staff and outside agenciesCommunicate clearly and compassionately with patients, families, and team membersMaintain knowledge of hospital programs and admissions proceduresSupport quality improvement and uphold patient confidentiality at all timesStay current with required training and continuing education, including CALM and CPR certificationsRequirements, Skills, Knowledge and ExpertiseHigh School/GED requiredAssociates/Bachelor's degree in a human service field preferredWORK EXPERIENCEExperience in an office setting preferredPHYSICAL REQUIREMENTSMust be able to perform essential job functions such as bending, lifting and transporting patientsYou'll Be A Great Fit for This Role if You:Communicate clearly, calmly, and professionally under pressureAre empathetic and patient‑focused, even in stressful situationsUnderstand the importance of timely, accurate coordination in behavioral health careCan stay organized and focused while managing a variety of tasksAre committed to the mission of providing accessible, high‑quality care in rural communities#J-18808-Ljbffr