Admissions Counselor

Position Details

Classification Information

Position Classification Title Student Admissions/Recruitment Professional, Admissions Counselor FLSA Exempt Position Class 89740

Position Overview

Join the Ramily!

Join the Ramily!

Winston-Salem State University (WSSU) is a distinguished institution that combines academic excellence, community engagement, and a commitment to fostering student success. We are proud to be North Carolina's only university to earn the distinguished designation of Opportunity College by the Carnegie Classifications of Higher Education and the American Council on Education (ACE). WSSU is dedicated to preparing students for leadership roles through rigorous programs in health sciences, business, education, and the humanities. Known for its supportive environment, the university fosters a close-knit community that nurtures both professional and academic excellence.

Situated in Winston-Salem, North Carolina-known as the City of Arts and Innovation, WSSU provides students with opportunities to engage in a dynamic mix of professional, social, and cultural experiences. Winston-Salem is home to thriving arts, healthcare, and technology sectors, offering both students and faculty unique collaboration opportunities and professional development pathways.

With its beautiful campus, strong sense of community, and dedication to fostering personal and professional growth, Winston-Salem State University is an ideal place to teach, work, and learn.

Find information about our current benefits and retirement options, our holiday schedule, and other discounts and perks at the links below:

UNC System Employee Benefits Central

UNC System Retirement Benefits

WSSU Holiday Schedule

WSSU Discounts and Perks

Position Summary

Do you have a passion for guiding students on their educational journeys? Are you excited about the opportunity to make a meaningful impact in higher education?

Winston-Salem State University seeks a friendly, enthusiastic, dedicated Admissions Counselor to join our team. As the first point of contact for students, parents, and high school counselors, you will play a crucial role in attracting and enrolling the next generation of Winston-Salem State University students.

Key Responsibilities of the Admissions Counselor:

• Student Engagement:

• Serve as the welcoming face and primary contact for prospective students, parents, and high school counselors.

• Answer incoming calls, make outbound calls, and respond to emails and web inquiries, providing information and guidance to assist students through enrollment.

• Recruitment Activities:

• Develop and nurture relationships with prospective students, applicants, and admitted students through targeted recruiting activities.

• Plan and participate in on-campus and off-campus recruiting events, college fairs, and high school visits to showcase the benefits of attending Winston-Salem State University.

• Application Assistance:

• Guide prospective students through the application process, offering clear and comprehensive information about admission requirements, deadlines, and procedures.

• Provide personalized support to ensure each student's application is complete and submitted on time.

• Enrollment Support:

• Assist students from application to enrollment, helping them navigate the steps needed to join the Winston-Salem State University community.

• Address any concerns or questions, making the transition to college as smooth and stress-free as possible.

• Decision Authority:

• Review and evaluate applications, using your expertise to make informed acceptance decisions that are in accordance with our institutional standards and criteria.

• Data Management:

• Maintain accurate and up-to-date records of student interactions and recruitment activities in our CRM system.

• Track and report on enrollment metrics, helping identify trends and improvement opportunities.

• Collaboration:

• Work closely with other departments, such as financial aid, academic advising, and student services, to provide a holistic support system for prospective students.

• Contribute to a collaborative and positive team environment, sharing insights and strategies for successful recruitment.

Position Information

Position Number 007028 Working Position Title Admissions Counselor Building and Room No.

Thompson Center 206

Appointment Type Permanent Full-Time If Time Limited. No Appointment Length. not applicable

Requirements and Preferences

Position required to work during periods of adverse weather or other emergencies Not Mandatory Normal Work Schedule

8am - 5pm or 9am - 6pm, Monday-Friday, and some evenings and weekends (Saturday, Sunday) as required.

Department Required Skills

• Bachelor's degree or four years of relevant experience
• PLUS 2-3 years' related experience.

Preferred Years Experience, Skills, Training, Education

• Outstanding communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work both independently and as part of a team.
• Proficiency in Microsoft Office Suite and experience with CRM systems is a plus.
• A genuine passion for helping students and a commitment to higher education.

Required License or Certification Valid US Driver's License No Commercial Driver's License Required No Physical Required No List any other medical/drug tests required

Posting Details

Posting Details

Internal Posting Only No Time Limited Position No Appointment Length Salary Commensurate with education and experience Open Date 08/25/2026 Close Date Open Until Filled Yes Special Instructions Summary

Our agency supports second-chance employment for individuals who were previously incarcerated, or justice-involved. We invite all potential applicants to apply for positions for Which they may be qualified.

Please Note:

• A criminal background check will be conducted on the candidate finalist prior to the offer of employment.
• If it is determined that no applicants meet the minimum competency, education, and experience requirements, then management may consider other applicants.
• Salary will be determined based on competencies, equity, budget, and market considerations.
• Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered.
• Failure to complete the application completely may result in you not being considered for the vacant position.
• Your application for the position will not be completed until you receive an online confirmation number at the end of the process of applying for a position.
• If you have general questions about the application process, you may contact Human Resources at OHR@wssu.edu. Individuals with disabilities requiring disability-related accommodation in the application and interview process, please call 336-750-2834.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• Please describe any sales experience you have?

(Open Ended Question)

• Please describe any experience working in a high accountability metric driven environment.

(Open Ended Question)

• Describe any Admissions or Enrollment Management experience you have.

(Open Ended Question)

• • How did you hear about this employment opportunity?
• Public Job Posting
• Internal Job Posting
• Agency Referral
• Advertisement/Publication
• Personal Referral
• Website
• Other

Applicant Document

Required Documents

• Resume
• Cover Letter

Optional Documents