Admissions Director
Full Time | Brooklyn, NY
Salary: $80,000–$120,000
Position Overview
A growing healthcare organization is seeking an experienced Admissions Director to lead and oversee the admissions function.
This role is responsible for managing admissions workflows, insurance verification, prior authorizations, team performance, and communication with internal departments and facilities. The ideal candidate has strong admissions and insurance experience, proven leadership skills, and the ability to identify problems and ensure they are resolved quickly and accurately.
We are looking for someone who is organized, proactive, accountable, and comfortable taking ownership in a fast-paced environment.
Key Responsibilities
- Lead and oversee the Admissions Team, ensuring admissions are processed accurately and on time.
- Streamline admissions processes to improve response times, productivity, and communication with facilities and internal teams.
- Monitor team workloads and task lists to ensure assignments are completed and no items remain unresolved.
- Identify and escalate issues involving missed authorizations, delays, workflow concerns, or team performance.
- Ensure patients have active and verified insurance coverage in the system by month-end.
- Review reports to identify patients requiring authorization and ensure necessary authorizations are obtained.
- Oversee monthly and bi-monthly batch processing for Medicare, Medicaid, and Medicare HMO patients.
- Serve as the primary point of contact for admissions-related questions and escalations.
- Coordinate team coverage and assignments to maintain continuity when staff members are out or require additional support.
- Maintain and continuously improve prior authorization tracking and workflows.
- Develop clear processes, instructions, and systems that improve efficiency and accountability.
- Identify gaps and inefficiencies within the admissions process and recommend practical solutions.
- Work closely with leadership and other departments to ensure smooth admissions and billing operations.
Qualifications
- Previous admissions experience, preferably within a healthcare setting.
- Experience leading, supervising, or managing an internal admissions or administrative team.
- Strong knowledge of Medicare, Medicaid, and commercial insurance.
- Experience with insurance verification and prior authorization processes.
- Strong organizational and problem-solving skills.
- Excellent communication and interpersonal skills.
- Strong technical aptitude and ability to learn and manage systems and workflows.
- Detail-oriented with the ability to manage multiple priorities in a fast-paced environment.
- Proactive, accountable, and comfortable taking ownership of issues from start to resolution.
- Driven, get-it-done mindset with strong leadership qualities.
What We’re Looking For
The right candidate is more than an experienced admissions professional. We are looking for someone who can lead a team, spot problems before they become bigger issues, improve processes, and take full ownership of the admissions department.