We're a skilled nursing facility looking for dynamic associates to join our clinical team and provide our guests with a care experience that will change their lives! Whether you are just starting your career or have years of experience, and you would like to provide a unique and memorable experience to our guests, we want to meet you! OUR COMPANY MISSION: To inspire hope that contributes to health and well-being for a unique care experience. We strive to deliver quality of care and unparalleled hospitality to all our guests and team members. Our Service Covenant: Smile - Empathy - Recognition - Voice - Integrity - Care - Experience We are looking for an experience full time Admissions Director (Mon-Fri, 8:30 - 5:00 pm). - Knowledge of Skilled Nursing Admission practices, processes, and policies.
Administrative functions: - Assess inquiries and respond to referrers immediately. Ensure an immediate response to phone, fax, and walk-in inquiries and referrals;
- Facilitates admission decision and ensures positive admission experience for customer and family;
- Meets census goals by working with the center's interdisciplinary team and Network entities to coordinate customer flow into and through the nursing center;
- Coordinates tour, application, and sales process with customers, families, and referrers, either personally or with appropriate backup systems;
- Ensures proper completion, signing, and distribution of paperwork;
- Meets with family and customers on the day of admission and ensures appropriate preparation of room and introduction to nursing staff on the unit;
- Communicates admission criteria to referral sources, customers and families;
- Ensures comprehensive gathering and documentation of customer data which will enhance appropriate placement within the Network;
- Maintains thorough knowledge of medical, social and financial information relating to Eldercare;
- Conducts follow-up on all inquiries which have not yet been converted to admissions;
- Works with Administrator and appropriate staff to ensure consistent, effective admissions, discharge, and transfer meetings;
- Maintains statistics indicating customer flow, pending and lost inquiries, denials, hospital discharges, and marketing activity; submit to corporate office;
- Nurtures referral relationships with physicians, social workers, and discharge planners as valued customers to maximize referrals and facilitate admissions;
- Develops and maintains referral base;
- Maintain an accurate record of available beds/census.
- Admit, transfer, and discharge residents in accordance with established policies and procedures.
- Maintain current records of all residents admitted/discharged by this facility in accordance with established policies and procedures.
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