Essential Functions:
- Responds to requests for onsite assessments and prioritizes internal inquiries to expedite admission to Trio Healthcare facilities.
- Proactively seeks potential referrals from hospital case managers, discharge planners, physicians and other professional referral sources.
- Builds strong professional relationships with key referral partners, including hospital case managers and discharge planners, physicians, and others capable of referring patients to Trio facilities.
- Communicates daily with the Chief Marketing Officer, Central Intake team members and facility admission and marketing directors on referrals, admissions, and discharges.
- Identifies new external referral sources, schedules on-site meetings, and professionally educates on the SNF criteria for admissions and intake.
- Provides ongoing and follow-up communication to referral sources, Central Intake and facility personnel, as well as Trio senior leadership.
- Adheres to Trio Healthcare’s policies and procedures, ethical standards, corporate compliance standards and professional code of conduct. Conducts proper pre-admission patient evaluations in a timely manner.
- Maintains assigned market territory. Develops, implements, evaluates, and refines external efforts based upon data, trends, market needs, and facility needs.
- Coordinates specific marketing and public relations activities such as hospital meetings, educational events, participation in professional networking events, etc. as assigned.
- Effectively tracks admission activity, maintain referral profiles, and ensure compliance with company’s standards.
- Participates in new program development initiatives, as assigned.
- Maintains regular attendance in keeping with assigned work schedule.
- Completes required trainings, as assigned.
- Performs other duties as assigned to support overall effectiveness of the organization.
Minimum Job Requirements:
Minimum Education & Experience:
- 3 years healthcare experience required. Experience in skilled nursing facility admissions and marketing preferred.
Required Licenses, Certifications, and/or Documentation:
- Clinical licensure preferred but not required (RN, LPN)
- Must maintain valid, acceptable driving record, current driver’s license, and insurability.
Required Knowledge, Skills, and Abilities:
- Knowledge of skilled nursing facility operations and procedures.
- Demonstrates an understanding of patient skilled mix, regulatory requirements, reimbursement, etc. that impact overall facility operations.
- Demonstrates the highest degree of customer service and professionalism.
- Demonstrates general computer skills including data entry, word processing, email, and record management.
- Effective organizational and time management skills.
- Ability to work independently.
- Ability to maintain proper levels of confidentiality.
- Ability to work closely and professionally with others at all levels of the organization.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to drive, sit; stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.