Admissions Recruiter, Transfer

Outreach and Communication

• Acts as the point of contact and liaison to prospective students, counselors, parents and other constituents in one''s assigned territory.
• Maintains a general understanding (through training and continuous research) of the University of Arizona's rankings, academic program offerings, application requirements, policies, and key selling points for all undergraduate degree programs; learning to speak to these selling points on an ongoing basis.
• Manage a personal and office email inbox.
• Manage a phone line for calling, texting, WhatsApp, etc.
• Respond in a personal and timely manner to all incoming student queries.
• Maintain an advising appointment calendar and meet regularly with students and families, in-person and virtually.
• Utilize one's cultural competency and communication skills to expertly execute verbal and written communications in a clear, concise manner.
• Engages in a high level of customer service and student support, seeking out proactive opportunities to support students and their recruitment territory through the enrollment journey.

Recruitment and Territory Management

• Supports the building of a comprehensive virtual and in-person recruitment plan that directly aligns with territory enrollment goals and has strong return on investment.
• Tracks progress towards goals and determines interventions and supports accordingly.
• Outreach, schedule and prepare virtual presentations for community colleges, universities, partners, parents and families, and EducationUSA staff based on the specific presentation needs.
• Prepare and submit travel requests, coordinate travel logistics, and maintain records of anticipated and actual recruitment travel expenses, including airfare, lodging, meals, and event-related costs.
• Book all travel needs, including flight, hotel, transportation, logistics, material shipment, etc. and maintain receipts for each booking.
• Plan and organize all recruitment activities, plan for sufficient material needs and expertly execute.
• Maintain positive, sustainable relationships with community college and university staff, counselors, faculty, etc. that support recruitment efforts in one''s assigned territory.

Application Review

• Review and evaluate undergraduate applications, including transcripts, essays, recommendation letters, extracurriculars and exam scores to recommend admissions decisions.
• Utilizes training, sound personal judgment and experience to consider each student's full academic history, in the context of where a student lived and learned, and other life experiences to make recommendations for admission to the University of Arizona.
• Assess a student''s overall character without bias and determine alignment with institutional values.
• Understand and interpret transcripts from all countries and educational systems.
• Analyze application materials for authenticity.
• Score completed student applications based a predetermined rubric.

Data Entry and Management

Utilize the Slate CRM for student outreach at all stages of the admission funnel; Activities not limited to:

• Call, text, email prospective students as they express interest.
• Monitor student progress on their application.
• Ensure completion of all student application materials, specifically ensuring proper transcripts, English proficiency exam scores, essay requirements, resume, etc.
• Congratulate each admitted student following their offer of admission.
• Support admitted students in their next steps and arrival tasks.
• Input and maintain accurate student data.
• Record all student interactions.
• Utilize the Slate CRM to manage all recruitment activities and complete follow-up reports within the system following each event/activity.
• Maintain up-to-date contact information for college counselors, university contacts and government staff.

Regulatory and Research Requirements

• Research and maintain up-to-date information on international higher education systems.
• Research and maintain up-to-date information on academic calendars, breaks, regional holidays and optimal times to outreach within one''s territory.
• Annually review institutional and Open Doors data to design and manage an outreach plan tailored to the recruitment portfolio, industry demands and student interests.
• Maintain an in-depth understanding of the student visa process in order to advise and support admitted international students.
• Research and maintain up-to-date information on policy and regulatory changes to the student visa process.

Knowledge, Skills, and Abilities

• Excellent customer service skills.
• Excellent communicator, both verbal and written.
• Strong organizational skills.
• Ability to build effective relationships with a wide range of people.
• Strong presentation skills.
• Basic understanding of US and/or international social media platforms.
• Willingness and flexibility to learn new skills in a collaborative, rapid-paced environment.
• Ability to collect and interpret recruitment-related data.
• Ability to travel domestically and internationally often to support recruitment efforts.
• Advanced knowledge of a second language.

Physical and Environmental Requirements

• Must be able to lift boxes/materials up to 20 pounds.