About Us:
We’re Maimonides Health, Brooklyn’s largest healthcare system, serving over 250,000 patients each year through the system’s 3 hospitals, 1800 physicians and healthcare professionals, more than 80 community-based practices and outpatient centers. At Maimonides Health, our core values H.E.A.R.T drives everything we do. We uphold and maintain Honesty, Empathy, Accountability, Respect, and Teamwork to empower our talented team, engage our respective communities and adhere to Planetree's philosophy of patient-centered care. The system is anchored by Maimonides Medical Center, one of the nation’s largest independent teaching hospitals and home to centers of excellence in numerous specialties; Maimonides Midwood Community Hospital (formerly New York Community Hospital), a 130-bed adult medical-surgical hospital; and Maimonides Children's Hospital, Brooklyn's only children's hospital and only pediatric trauma center. Maimonides' clinical programs rank among the best in the country for patient outcomes, including its Heart and Vascular Institute, Neuroscience Institute, Boneand Joint Center, and Cancer Center. Maimonides is an affiliate of Northwell Health and a major clinical training site for SUNY Downstate College of Medicine.
Overview:
Responsible for intake of new and revisit patients, collection and update of demographic and financial data, computer entry, and preparation of initial chart and encounter forms. Responsible for cash flow procedures in the Department.
Responsibilities:
- Interviews new patients. Collects and enters into computer system demographic and financial information necessary to initiate patient chart and visit-related forms
- Advises patients of sliding scale fee information; obtains signatures on general treatment consent form; prepares new chart. Advises patient about Patient's Bill of Rights and provides clinic guide (at information desk)
- Processes patients for revisit, updates patient data in system; provides encounter forms and collects patient fees as indicated
- Organizes by date and enters into the computer system data from completed patient encounter forms; refers incomplete forms (e.g., lacking physician signature, diagnosis) to supervisor for action
- Collects Ambulatory Care Center service-related charges from clinic patients, issues receipts, and is accountable for financial transactions and cash control procedures
- Issues transportation money to authorized clinic patients and documents all transactions including vouchers for car service for clinic patients
- Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental, and infection control standards
- Customer Service: respect, flexibility, knowledge, confidence, professionalism, pleasant attitude, patience and helpfulness. All responses should be timely, professional, caring, and respectful in accordance with Customer Service Performance expectations
Qualifications:
High School graduation or equivalent required. Typing: 25+ WPM.
Must pass alphanumeric/Customer Service Test. Knowledge of AHS Nextgen, SCI strongly preferred. Good oral and written communication skills Good interpersonal skills.
Speaks, reads and writes English to the extent required by the position. Must pass customer service test.
Bilingual preferred English/Spanish
Pay Range:
USD $28.26 - USD $28.83 /Hr.
Equal Employment Opportunity Employer:
Maimonides Medical Center (MMC) is an equal opportunity employer.