Adobe AEM Development & Support Engineer

Request ID: 102235-1
Title: Adobe AEM Development & Support Engineer
Locations: Malvern/Dallas/Charlotte
Duration: 06+ Months with Possible Extension.
Pay Range: $50-$55/Hour on W2/C2C (All inclusive)

We are seeking an experienced Adobe AEM Development & Support Engineer with 6 8 years of experience in Adobe Experience Manager (AEM) development, application support, and platform maintenance. The ideal candidate will have expertise in designing and developing AEM components, providing L2/L3 production support, troubleshooting platform issues, and ensuring application availability and performance.

The role requires hands-on experience with AWS cloud services, Splunk, ServiceNow, MySQL, and production support in enterprise environments.

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Key Responsibilities

• Design, develop, customize, and maintain Adobe Experience Manager (AEM) applications.
• Develop reusable AEM components, templates, dialogs, workflows, services, and content fragments.
• Configure and maintain AEM Author, Publish, Dispatcher, and replication environments.
• Provide L2/L3 production support for AEM applications.
• Investigate production incidents and perform root cause analysis (RCA).
• Resolve application defects, bugs, and performance issues.
• Support content authors with content creation, publishing, workflows, and permissions.
• Monitor application health, performance, and system availability.
• Optimize caching strategies, content delivery, and application performance.
• Participate in release management, deployments, and environment support activities.
• Work with DevOps, QA, Infrastructure, and Business teams to ensure successful releases.
• Develop and maintain technical documentation and RCA reports.
• Ensure platform security, scalability, and adherence to development standards.
• Support service requests, incident management, and production validation.

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Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• 6 8 years of experience in Adobe Experience Manager (AEM) development and support.
• Strong expertise in:
  • AEM Components
  • Templates
  • Dialogs
  • Workflows
  • OSGi Services
  • Sling Models
• Experience supporting:
  • AEM Author
  • AEM Publish
  • Dispatcher
  • Replication
• Strong troubleshooting and debugging skills.
• Experience providing L2/L3 production support.
• Strong understanding of AEM architecture and best practices.
• Experience with MySQL databases.
• Excellent communication and stakeholder management skills.

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Required Technical Skills

Adobe Experience Manager (AEM)

• AEM Development
• AEM Components
• Templates
• Dialogs
• Workflows
• Sling Models
• OSGi Services
• Dispatcher
• Replication
• Content Authoring
• Content Publishing
• AEM Architecture

AWS Cloud

• Amazon EC2
• Amazon S3
• DynamoDB
• SNS
• SQS
• AWS Lambda
• Amazon CloudWatch

Monitoring & Support

• Splunk
• ServiceNow
• Incident Management
• Root Cause Analysis (RCA)
• Performance Monitoring
• Deployment Support
• Release Management

Database

• MySQL

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Preferred Skills

• Java
• JCR Repository
• Apache Sling
• HTL (Sightly)
• Maven
• Git
• Jenkins
• CI/CD pipelines
• Adobe Dispatcher configuration
• Adobe Cloud Manager
• Linux administration
• Performance optimization

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Nice-to-Have Skills

• Adobe Cloud Manager
• Docker
• Kubernetes
• DevOps
• Adobe Analytics
• Adobe Target
• CDN and Caching
• REST APIs

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Mandatory Skills

• Adobe Experience Manager (AEM)
• AEM Development
• AEM Production Support (L2/L3)
• AEM Components
• Templates
• Workflows
• Dispatcher
• Replication
• AWS (S3, EC2, DynamoDB, SNS, SQS, Lambda, CloudWatch)
• Splunk
• ServiceNow
• MySQL
• Incident Management
• Root Cause Analysis (RCA)

Company Benefits & Culture

• Inclusive and diverse work environment
• Opportunities for professional growth and development
• Comprehensive health and wellness benefits

Appreciate your quick response and please feel free to reach me out for any query you may have.

Thanks