Job Description
As the Adobe Product Owner in the Customer Experience Organization, you'll be responsible for advancing marketing technology capabilities through accurate data capture, robust reporting capabilities, and the execution of test-and-learn initiatives designed to enhance customer experience. Have a Bachelor's degree in computer science, marketing, or a related field? Have 6 years of hands-on experience implementing and working with Adobe Analytics, Customer Journey Analytics (CJA) and Adobe Target? If so, we want to speak with you!We are actively recruiting an Adobe Product Owner to join our team in Richmond, VA or we are open to remote work arrangements. This role is primarily responsible for CJA and Adobe Target, while also supporting Adobe Experience Platform (AEP) and the internal data lake through a strong understanding of the data sets that enable analytics and personalization. Responsibility for AEP as a broader platform resides with a separate Product Owner.
What you'll be doing:
Customer Journey Analytics (CJA)
The starting salary is based on but not limited to experience, knowledge, and qualifications in determining compensation decisions. The Salary Range for this position is: $119,600.00 - $173,450.00. Why You'll Love Building Your Career at Altria At Altria, we believe a great career starts with feeling supported - both at work and in life. Here's what you'll find here:
At Altria, we offer more than benefits - we offer a career that fits your life, rewards your ambition, and celebrates your impact. This position is not eligible for sponsorship.
What you'll be doing:
Customer Journey Analytics (CJA)
- Lead end-to-end Consumer journey analytics implementation and testing across desktop, mobile web, and app experiences in collaboration with third-party teams.
- Define and manage tagging strategy, data layer requirements, and analytics governance for new features and releases.
- Manage product releases, enhancements, and transformational implementations, including Web SDK migration.
- Provide guidance and education to CJA and Adobe Target users on new features in order to increase adoption and effective tool utilization.
- Oversee user interface-related customizations, including classifications and data labels, in alignment with analytics team reporting requirements.
- Own the product roadmap, as well as the strategy and execution for personalization and experimentation initiatives.
- Provide leadership to third-party teams responsible for Adobe Target execution and the implementation of best practices.
- Partner with internal stakeholders to shape, guide, and prioritize Adobe Target initiatives in support of business objectives.
- Advance personalization at scale by promoting the adoption of machine learning and AI capabilities that enable tailored, outcome-driven customer experiences.
- Maintain and approve documentation, including testing templates, quality assurance materials, and related process documentation.
- Bachelor's degree in computer science, marketing, or a related field.
- 6+ years of hands-on experience implementing and working with Adobe Analytics/CJA and Adobe Target.
- Hands-on experience with AEP integration and data collection, including Adobe Data Collection and integration with Adobe Experience Platform.
- Demonstrated passion for digital capabilities and the application of technology to address business challenges.
- Ability to evaluate emerging technologies from a strategic perspective and identify opportunities for business applications.
- Working knowledge of agile project management methodologies.
- Knowledge of SQL, Python, and APIs for data processing and automation is preferred.
- Experience with data governance, compliance, and privacy regulations.
- Strong organizational, communication, and cross-functional collaboration skills.
The starting salary is based on but not limited to experience, knowledge, and qualifications in determining compensation decisions. The Salary Range for this position is: $119,600.00 - $173,450.00. Why You'll Love Building Your Career at Altria At Altria, we believe a great career starts with feeling supported - both at work and in life. Here's what you'll find here:
- Work where life works for you -with flexible and remote options that fit your world, not the other way around.
- Own your time- start with 15 days of paid time off, 13 paid holidays, 2 floating holiday days, and a 37.5-hour workweek so you can recharge and live fully
- A place where you belong- where your ideas are welcomed, your growth is encouraged, and your impact is real
- Get recognized for your work- annual merit increases and performance bonus
- A future you can count on- 401(k) matching from day one; plus Deferred Profit Sharing, an annual company contribution in an amount equal to 13%-17% of your base salary
- Help with your goals- get help with student loan repayment assistance, attend a conference, or gain a new certification with professional development stipends
- Support for what matters most- comprehensive medical, dental, and vision coverage for you and your family
- Celebrating your milestones- paid parental and bonding leave for life's biggest moments.
- Wellness that goes beyond work- programs that care for your whole well-being at whatever stage you are in your life
- A culture that gives back- paid volunteer days and a shared commitment to making a difference
At Altria, we offer more than benefits - we offer a career that fits your life, rewards your ambition, and celebrates your impact. This position is not eligible for sponsorship.
Numbers & Facts
| Location | Richmond, VA (Remote) |
| Job Type | Full-time |
Skills
- Adobe Product Familyunmatched
- Agile Programming Methodologiesunmatched
- Application Programming Interface (API)unmatched
- Artificial Intelligence (AI)unmatched
- Automationunmatched
- Best Practicesunmatched
- Business Solutionsunmatched
- Business Supportunmatched
- Communication Skillsunmatched
- Compensation Managementunmatched
- Computer Scienceunmatched
- Cross-Functionalunmatched
- Customer Experienceunmatched
- Data Collectionunmatched
- Data Lakeunmatched
- Data Processingunmatched
- Data Setsunmatched
- Desktop PCunmatched
- Documentationunmatched
- Emerging Technologyunmatched
- Establish Prioritiesunmatched
- Internet Applicationunmatched
- Leadershipunmatched
- Machine Learningunmatched
- Marketingunmatched
- Mobile Applicationsunmatched
- Organizational Skillsunmatched
- People Managementunmatched
- Performance Managementunmatched
- Privacy Regulationsunmatched
- Product Managementunmatched
- Product Planningunmatched
- Project/Program Managementunmatched
- Python Programming/Scripting Languageunmatched
- Quality Assuranceunmatched
- Regulatory Complianceunmatched
- Release Management/Engineeringunmatched
- Reporting Skillsunmatched
- Requirements Managementunmatched
- SQL (Structured Query Language)unmatched
- Student Loansunmatched
- Team Playerunmatched
- Technical Strategyunmatched
- Testingunmatched
- Training Data Setsunmatched
- User Interface/Experience (UI/UX)unmatched
- Work From Homeunmatched
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