Adopt-A-Family Coordinator

Position Summary: The Adopt-A-Family Coordinator matches client applications for the adopt-a-family program to donors wishing to help. Assists with application processing, assisting with preparation and answering calls.

Essential Responsibilities:

• Coordinate a process for matching donors with clients, ensuring safety of both
• Review client applications for completeness and eligibility
• Communicate with donors and maintain accurate information on donor contact and preferences
• Match donors with clients and provide information on client wants/needs and on process
• Resolve any donor or client concerns
• Coordinate the distribution of donations
• Assist with distribution preparation
• Attend staff and in-services meetings
• Perform other duties as assigned

Qualifications:

Education/Experience:

• High School Diploma / GED, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities
• 1+ years' administrative assistant or related work experience

Skills, Knowledge & Abilities:

• Maintain client confidentiality and obtain appropriate releases of information
• Demonstrate a continued effort to increase self-awareness and to better understand other cultures and issues of social justice, and promote racial understanding and reconciliation
• Learn and adhere to The Salvation Army Social Services Code of Ethics
• Adhere to professional codes of ethics as they apply to professional licensing
• Understand and adhere to professional boundaries within and outside of the organization

Computer Skills:

• Proficient in Microsoft Office 365
• Working knowledge of TEAMS and SharePoint
• Willingness to learn new software as needed

Certificates and Licenses:

• Complete Safe From Harm training, and keep current as needed
• Must have and maintain a current valid driver's license and pass the Salvation Army Motor Vehicle Record check (MVR)