Adult Medicaid Long Term Care - Eligibility Caseworker III - Sign-On Bonus Up To $5,000

Join a Team That Makes a Difference Every Day!

Wake County Social Services is home to over 225 dedicated Eligibility Caseworkers who help provide essential resources to our community. These professionals ensure that residents receive the support they need by evaluating eligibility for critical programs that impact health, safety, and long‑term stability.

We are excited to announce openings for Adult Medicaid Long Term Care - Eligibility Caseworker III positions across multiple locations, including Swinburne (Raleigh), Zebulon, Fuquay‑Varina, and Wake Forest.

This hybrid role allows you to work 50% in‑office and 50% virtually, offering both flexibility and connection.

What You'll Do:

• Determine and maintain ongoing eligibility for Adult Medicaid Long Term Care, Special Assistance, and/or the Community Alternative Program for Children (CAP‑C)
• Process applications and manage cases using NCFAST and OnBase
• Enter accurate, timely data to ensure benefits are authorized correctly
• Refer clients to appropriate community resources when additional support is needed
• Stay current on policies and procedures through continuous training
• Provide backup support to fellow case managers
• Contribute to emergency preparedness and response efforts, which may involve temporary adjustments to duties or hours
• Document case activity clearly and consistently using our electronic systems

Why Wake County Social Services?

• Meaningful, people‑centered work
• Supportive team environment
• Growth through training and policy development
• Convenient work locations across the county
• Hybrid work flexibility

If you''re detail‑oriented, passionate about helping others, and ready to contribute to the wellbeing of Wake County residents, we'd love to meet you!