Adult Services Social Worker II - Special Assistance / In-Home
Salary
$52,133.00 - $83,954.00 Annually
Location
Nashville, NC
Job Type
Full Time
Job Number
2026-00067
Department
Department of Social Services
Opening Date
07/13/2026
Closing Date
Continuous
General Statement of Duties
Special Assistance In-Home (SA/IH) program in North Carolina acts as a case manager for frail, elderly, or disabled adults, helping them remain safely in their homes rather than transitioning to institutional care
Essential Duties and Tasks
Case Management & Assessment: Conducts comprehensive assessments to determine functional status, unmet needs, and safety risks. Develops and reviews individualized service plans (Adult and Family Service Plans) at least annually.
Monitoring & Compliance: Conducts face-to-face visits with clients at least quarterly and telephone contacts monthly. Monitors the use of SA/IH funding to ensure it addresses basic needs (rent, utilities, food).
SA/IH Administration: Collaborates with Income Maintenance Caseworkers (IMC) to determine and verify initial and ongoing financial eligibility.
Coordination of Care: Acts as a liaison with human service agencies, medical professionals, and family supports.
Crisis Intervention: Responds to client or family crises, mediates conflicts, and advocates for clients within the service delivery system.
Intake & Documentation: Documents all assessments, monitors activities monthly, and rotates with other staff to handle intake referrals.
This worker must interpret intake information accurately in order to determine if any person referred is alleged to be incapacitated, abused, neglected or exploited and in need of protective services.
Other duties as assigned by Director, Deputy Director, Program Manager or Supervisor. Disaster duty, including overnight shelter duty, is mandatory.
Instructions come from manuals for comprehension of policies and services - State and County manuals available. Also, confidentiality laws, Code of Ethics. Methods of service provision guidelines. Worker has weekly conference and continuous open communication with supervisor, unit meetings bi-monthly and training sessions monthly, contact with other agency workers involved with common cases, frequent outside contact.
Tools and equipment used by worker are automobile, telephone, voicemail, calculator, computer, scanner and printer, files, records, state and county forms, manuals ,and copier.
All forms must be precise and accurate.
Stamina and endurance required to perform job duties mentioned.
Completion of computer forms requires close visual attention.
Serious and difficult decision, difficult interviews, and completing forms require intense mental concentration.
Confidentiality to clients, informants, and in relation to information received from other agencies must be adhered to in order to safeguard clients and other persons.
Work hours are Monday through Friday, 8:00 a.m. to 5:00p.m. Worker must be available after hours in unusual, unexpected circumstances.
Knowledges, Skills and Abilities
The following knowledge, skills and abilities are essential to job performance. Basic knowledge of human behavior, social systems, and social institutions, awareness of social problem areas - cause and impact on individuals, families and communities - and appropriate resources and methods to work with them, basic theory and methods of social casework and groupwork; basic knowledge of reflective listening and counseling skills, theory of interpersonal communication and group dynamics. Worker is able to recognize dysfunctional behavior, made assessments and develop basic treatment plans. Function under direct, regular supervision and act professionally on one's judgments. Have ability to establish constructive relationship with clients and significant others, have basic intervention knowledge of problem-solving techniques. Worker acts to determine client's need for service and is advised of administrative requirements. Has ability to relate as professional participant in an agency program and relates in positive or appropriate relationships under adverse conditions.
Desirable Education and Experience
Minimum Education and Experience
Bachelors degree in social work from an appropriately accredited institution; bachelors degree in a human services field from an appropriately accredited institution and one year of directly related experience; bachelors degree from an appropriately accredited institution and two years directly related experience; or an equivalent combination of education and experience.
Special requirements:
Must possess a valid North Carolina Driver License; any restrictions on North Carolina drivers license must not prohibit the performance of the essential functions of the position.
INSURANCE PROGRAMS
Nash County offers cafeteria-style benefits including:
and more!
FINANCIAL PROGRAMS
Retirement
Membership in the North Carolina Local Government Employees Retirement System is a requirement for all regular full-time and regular part-time employees. Employees contribute 6% of their annual compensation before it is taxed. If you leave County service before retirement, you may withdraw your retirement contributions or elect to freeze your contributions in anticipation of future local government employment. If you have 5 years of service, you are 100% vested in the NCLGERS.
NC401(k)
The NC401(k) supplemental retirement program is available to regular full-time and regular part-time employees. The County establishes this 401(k) account for each eligible employee and makes a 5% contribution based on monthly earnings. Employees may elect to make voluntary contributions through payroll deduction.
457 Deferred Compensation
The 457 Deferred Compensation program is available to regular full-time and regular part-time employees through payroll deduction. Deferred compensation is a voluntary investment plan to supplement retirement income and to defer taxable income.
Special Separation Allowance
The Separation Allowance is available to law enforcement officers between the ages of 55 and 62 years that are eligible and retire under the provisions of the NC Local Government Employees Retirement System.
125 Flexible Benefit Plan
Flexible Spending Account options are available to regular full-time and regular part-time employees who wish to use pre-tax dollars for eligible medical, pharmacy, dental, vision, and daycare expenses. The Flex Convenience Card program gives you instant access to your account funds.
Direct Deposit
Direct Deposit is a condition of employment for all employees. Deposit of your paycheck will be made to checking or savings accounts in a bank of your choice.
LEAVE PROGRAMS
Vacation Leave
For regular full-time County employees, vacation leave accrues based on length of service in the NC Local Government Employees Retirement System. Regular part-time employees accrue prorated vacation leave based on a percentage of the full-time benefit.
Sick Leave
For regular full-time County employees, sick leave accrues each pay-cycle. Regular part-time employees accrue prorated sick leave based on a percentage of the full-time benefit. Your unused sick leave balance can be applied as creditable service toward a service retirement under the guidelines of the NCLGERS.
Holidays
The policy of the County is to follow the holiday schedule as published by the State of North Carolina each year.
The following holidays are observed:
Military Leave
Annual Training - Reserves and National Guard -Ten paid workdays per fiscal year.
Active Duty - Reserves and National Guard - Ten paid workdays upon activation.
Civil Leave
Paid leave is provided to full-time or regular part-time County employees called for jury duty or as a witness of the court for the federal or state government, or a subdivision thereof.
Family Medical Leave Act
Federal law provides job protection and continuation of existing paid health insurance during 12 weeks of leave, paid or unpaid, to an eligible employee for qualifying events. These events can include birth or adoption, and serious illness of an immediate family member, or of the employee.
OTHER PROGRAMS
Employee Assistance Program (EAP)
The Employee Assistance Program is open to all employees and their dependents. It is a confidential service provided at no cost to the employees of the County. EAP provides certified counselors who administer assessment and brief therapy to employees who want help with a variety of personal and work-related issues such as stress, parenting concerns, grief, alcohol/drug use, family problems, financial concerns, and work-related problems.
Wellness Center and Telemedicine
We believe that staying healthy is inclusive of exercising regularly and taking care of your physical body. Nash County has a Wellness Center, which consists of various exercise equipment and videos, open to all full and part-time employees.
All full-time employees also have access to telemedicine through Teladoc. Teladoc treats conditions like allergies, sore throats, asthma, and more. Doctors are available by phone or video 24/7 from wherever you are. They are available to diagnose symptoms and send a prescription if needed.
NOTICE OF PRIVACY PRACTICES
The benefits offered by Nash County are subject to change. In the event there is a conflict between the above contents and Nash County policies and/or a State or Federal statute, the policy/statute shall control. Plan documents will govern benefits plans should there be a conflict with this information. They are not held out to any employee as part of any contractual agreement. Benefits, policies, and procedures are subject to change or termination at any time.
Information provided on this site is for informational purposes only. Actual provisions of each plan will be provided on the certificate of coverage as part of the Summary Plan description.
Nash County is an Equal Opportunity Employer/Provider
In accordance with Federal civil rights law and the U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family/parental status, income derived from public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA (not all bases apply to all programs).
Remedies and complaint filing deadlines vary by program or incident. Persons with disabilities who require alternative means of communication for program information (e.g., Braille, large print, audiotape, American Sign Language, etc.) should contact the responsible Agency or USDAs Target Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339.
Additionally, program information may be made available in languages other than English. To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form, AD-3027, found online at http://www.ascr.usda.gov/complaint filing cust.html and any USDA office or write a letter addressed to USDA and provide in the letter all of the information requested in the form.
To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by:
Office of the Assistant Secretary for Civil Rights
1400 Independence Avenue, SW
Washington, D.C. 20250-9410;
fax: (202) 690-7442; or
email: program.intake@usda.gov
USDA is an equal opportunity provider, employer, and lender.
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Which best describes your level of education?
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Do you have a valid NC drivers license?
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How many years of experience do you have as a Social Worker?
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Employees are expected to work in emergency shelters and/or perform disaster related tasks.
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Your application must illustrate all relevant education and experience you have acquired in the last 10 years, to include any gaps you have had between employment (gaps in employment MUST be documented under the work experience section of the application). Failure to complete the "Work Experience" & "Education" sections of the application may result in your application not being considered. A resume will not be considered in determining your qualification for this position.
Required Question
Employer Nash County
Address 120 W. Washington Street
Nashville, North Carolina, 27856
Phone 252-459-9853
Website http://www.nashcountync.gov