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Advanced Analyst, Workforce Planning

Pilot

Knoxville, TN

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JOB DETAILS
SKILLS
Analysis Skills, Business Operations, Construction, Data Visualization, Demand Forecasting/Planning, Dental Insurance, Economics, Ecosystems, Finance, Financial Analysis, Forecasting, Health Plan, Human Resources, Investment Strategy, Leadership, Logistics, Marketing, Operational Audit, Operational Strategy, Organizational Development/Management, Power BI, Retail, Retail Operations, Risk, Risk Analysis, SQL (Structured Query Language), Sales, Storytelling, Strategic Planning, Supply Chain Operations, Tableau, Transportation and Logistics, Trend Analysis, Trucking, Vehicle Fleets, Workforce Planning
LOCATION
Knoxville, TN
POSTED
Today
Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

Job Description

Serves as a subject matter expert for Workforce Planning, partnering with senior leaders across Operations, Finance, HR, and Technology to define and drive workforce planning initiatives. This role establishes enterprise workforce planning frameworks, leads complex scenario modeling, and shapes workforce decision-making across field and corporate populations.

Acts as a strategic advisor to leadership on workforce strategy, workforce optimization, and workforce transformation, while influencing the integration of workforce planning capabilities into enterprise processes and technology platforms, including Workday and UKG.

In this role you will:
  • Supports workforce planning strategy and frameworks, establishing standards for labor forecasting, workforce demand and supply planning, and scenario modeling across all major business functions.
  • Participated in sessions with senior business and functional leaders to shape workforce strategy, translating long-term business objectives into integrated workforce plans, investment decisions, and operating models.
  • Leads highly complex workforce scenario modeling efforts, anticipating business, operational, and labor market changes and developing forward-looking solutions related to growth, workforce optimization, organizational design, and workforce risk.
  • Synthesizes enterprise-wide workforce insights, integrating data across turnover, hiring, productivity, scheduling, and capacity to identify trends, risks, and opportunities that influence executive decision-making.
  • Drives the advancement of workforce planning capabilities and technology enablement, influencing the design and adoption of Workday, UKG, and analytics solutions to support scalable, enterprise workforce planning.
  • Supports the ideation and creation of executive-level narratives and recommendations, influencing senior leadership decisions on workforce strategy, labor investments, and organizational priorities.
Qualifications
  • Bachelor's degree or equivalent required
  • Master's degree preferred
  • Minimum ten years of experience in workforce planning, workforce analytics, operations strategy, finance analytics or related field
  • Enterprise Workforce Planning Strategy and Framework Development
  • Advanced Scenario Modeling and Forecasting Techniques
  • Workforce Optimization and Labor Economics
  • Organizational Design and Transformation
  • Workday, UKG, or enterprise workforce technology ecosystems
  • Executive storytelling and influencing at senior levels
  • Experience operating in complex, large-scale, field-based environments
  • Advanced analytics and modeling (Excel, SQL, etc.)
  • Data visualization (Power BI, Tableau, or similar)
  • This position requires candidates to be legally authorized to work in the United States without employer sponsorship.
Additional Information
  • Nation-wide Medical Plan/Dental/Vision
  • 401(k) Flexible Spending Accounts
  • Adoption Assistance
  • Tuition Reimbursement
  • Weekly Pay

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