Advanced Medical Support Assistant (AMSA) – VA Facility $884 Weekly Gross

Location

Dayton, OH

Pay & Health & Welfare

Pay: $17.01

Health & Welfare: $5.09

Total Compensation: $22.10

Job Description

Role: Advanced Medical Support Specialist (AMSS)

Core Duties:

- Manage patient scheduling, appointment coordination, and clinic calendars within a VA Primary Care (PACT) setting.

- Coordinate referrals, consults, and patient access services across departments.

- Serve as a primary point of contact for Veterans, ensuring timely and professional communication.

- Support front-office operations including check-in/check-out, insurance verification, and patient registration.

- Maintain accurate patient records and documentation within CPRS/VistA systems.

- Collaborate with providers, nurses, and interdisciplinary care teams to ensure efficient clinic workflow.

- Manage incoming calls, secure messaging, and appointment requests.

- Ensure compliance with VA policies, scheduling protocols, and patient privacy regulations.

Work Setting

- Setting: VA Primary Care Clinic (PACT model)

- Environment: Outpatient clinic / front-office administrative setting

- Systems Used: CPRS/VistA

- Role Type: Non-clinical, administrative support

Schedule & Work Expectations

- Schedule: Monday–Friday clinic environment

- Standard daytime clinic hours (exact hours may vary)

- Contract Length: 1 year additional 1 year extension

Minimum Experience

Candidates should have 2–3 years of recent healthcare administrative or patient access experience in a clinical environment.

Licenses & Credentials

- 2–3 years of recent healthcare administrative experience

- Experience in medical office, patient access, scheduling, referrals, or front desk operations

- Medical administration certification preferred (e.g., CMAA or similar)

- Strong computer and EMR proficiency required

- Must successfully complete VA onboarding, background screening, and required training.

Other Requirements

- Strong organizational and multitasking skills required.

- Excellent communication and customer service skills.

- Must maintain professionalism and comply with VA standards.

Benefits

Standard benefits including paid sick leave, federal holidays, and medical/dental/vision coverage.

About Us

KPG Healthcare is a Staffing Firm that provides diverse Supplemental and Permanent Healthcare Staffing solutions to a wide range of Clients throughout the Nation. Our Services include Travel Nursing, Allied Professionals, Locum Tenens Staffing, and Physician Placements.

At KPG Healthcare, our goal is to make the highest quality and most fulfilling matches for each healthcare professional we partner with.

From our location in the Western U.S., we build relationships nationwide, ensuring our professionals can access the ideal opportunity for their backgrounds, interests and experience. Our experienced recruiters are experts in the healthcare industry, the locations we serve, and each facility’s unique culture.

Whether you want to travel, relocate or remain close to home, there is no better partner for your career, family and lifestyle goals. We operate with honesty, candor, and a genuine caring for your well-being – our goal is to exceed your expectations.