Advancement Data Specialist

High Point University

High Point, NC

JOB DETAILS
SKILLS
Analysis Skills, Cloud Computing, Communication Skills, Computer Skills, Customer Relationship Management (CRM), Data Analysis, Data Management, Data Quality, Database Administration, Demographics, Detail Oriented, Document Imaging, Document Management, Documentation, Event Management, Fundraising, Marketing, Microsoft Excel, Microsoft Office, Microsoft Word, Policy Development, Procedure Development, Process Development, Process Improvement, Relational Databases (RDBMS), Salesforce.com, Scorecarding, Statistical Reports, Stewardship, Systems Administration/Management, Systems Maintenance, Test Data, Time Management
LOCATION
High Point, NC
POSTED
6 days ago

High Point University is seeking an Advancement Data Specialist to join the Office of Institutional Advancement (IA). This entry-level position is responsible for maintaining IA systems through data updates, changes, and cleanup, as well as extracting data to support a variety of list requests from the IA database. These functions are essential to the successful administration of the University''s fundraising efforts.

This position also serves as a backup for other key Advancement Services functions, including gift processing and statistical reporting.

QUALIFICATIONS:

Education

  • Undergraduate degree from an accredited college or university preferred.

Experience and Training

  • A minimum of one to two years of experience with Raiser's Edge, a comparable fundraising system, or a relational database is required;
  • A minimum of one to two years of experience with data management, manipulation, or cleanup is required;
  • Strong experience using Microsoft Office software is required.

Knowledge, Skills, Ability:

  • Knowledge of system databases, data elements, and data management;
  • Understanding of programming logic;
  • Strong analytical skills;
  • Proficiency in Microsoft Office computer applications (Word, Excel);
  • Strong communication skills;
  • Critical thinking abilities;
  • Strong attention to detail;
  • Ability to maintain confidentiality, utilize discretion and exercise good judgement.

ESSENTIAL FUNCTIONS:

  • Performs ongoing data maintenance of the IA database, ensuring accuracy and integrity on biographical, demographical, and education information;
  • Performs data synchronization with other offices to ensure accurate student, faculty, and staff records.
  • Incorporates changes and updates including, but not limited to returned mail, iarecordupdates, obituary finder, white pages, alumni finder, etc.;
  • Research ambiguous or incomplete updates to ensure constituent records are complete.
  • Cleans up and validates data as directed, including special projects;
  • Acquires data from primary or secondary data sources to incorporate changes or new data into the Raiser's Edge database;
  • Assists with management of external systems integrated with the Raiser's Edge CRM, including Salesforce Marketing Cloud, Omatic Cloud and Event Management software.
  • Designs and creates queries/exports for data extraction and ad-hoc list pulling for mailing lists, contact lists, geographical constituent lists, etc.;
  • Maintains and manages documentation regarding list criteria, obtaining appropriate approval before and after data extraction and sharing;
  • Contributes to team effort by assisting with other Advancement Services work as needed, to include gift logging, gift or profile/account processing, document imaging, event registration processing, scorecard processing, research, stewardship, etc.;
  • Identifies and defines new process improvement opportunities;
  • Assists in testing data as needed;
  • Assists in documentation and policy/procedure writing as needed;
  • Ensures accuracy of information by making revisions according to policies and procedures;
  • Communicates routinely and effectively with the Director of Data Analysis and Prospect Research.

ACCOUNTABILITY:

  • Ensures timely and accurate revisions to data, reporting, and processing.

CONTACT INFORMATION:

For more information about this position, please contact Rita Williams, Assistant Vice President for Advancement Services at rwillia0@highpoint.edu, or Harry Stillwell, Director of Advancement Data Analysis and Research at hstillwe@highpoint.edu

About the Company

H

High Point University