Advancement Services Associate

At a Glance:

Job Title: Advancement Services Associate

Location: Friends School of Baltimore - Baltimore, MD 21210

Reports To: Associate Director of Development

Position Type: Full Time, Hourly

Pay rate: $24-$26 per hour

Friends School is a Quaker, co-educational, college preparatory school, Pre-K through Grade 12, in Baltimore City, enrolling 835 students, 41% of whom identify as children of color. We are guided by the Quaker ideals of simplicity, peace, integrity, community, equality, and stewardship. We strive to be a purposefully inclusive community that reflects the racial, ethnic, cultural, socioeconomic, and religious diversity of our city and our region.

Context and Philosophy:

The faculty and staff of Friends School supports the mission of the School through their commitment to a collaborative work environment, to which they contribute joy, passion, a sense of humor, organization, and flexibility. Regardless of position, Friends School employee interact with students and colleagues in a respectful and warm manner.

In addition to a commitment to the fundamental ideals of Quaker education, Friends School staff members are expected to model and foster the Habits of Mind, which we believe are essential to an outstanding 21st century education: creativity, curiosity, empathy, reflection, and resilience.

Position Overview:

Friends School of Baltimore seeks a full-time Advancement Services Associate to provide administrative and operational support for the Advancement Office. This 12-month, full-time hourly position is primarily responsible for gift processing, database management, donor acknowledgments, and maintaining the integrity of constituent records in support of annual giving, major gifts, and other fundraising initiatives.

Working closely with the Advancement and Business Offices, the Advancement Services Associate ensures accurate recording, reconciliation, and reporting of philanthropic revenue while supporting stewardship efforts and key Advancement events. Candidates should demonstrate an interest in nonprofit fundraising and a commitment to advancing the mission and values of Friends School.

Responsibilities:

The duties of these positions include, but are not limited to:

Gift Processing and Database Management:

• Process and record gifts accurately and in a timely manner, including checks, online gifts, stock gifts, matching gifts, and other philanthropic transactions.
• Review gift documentation and research donor intent and gift allocations.
• Maintain constituent and gift records in Raiser's Edge and ensure the integrity and accuracy of database information.
• Run validation reports and process gift adjustments as needed.
• Produce, archive, and track donor acknowledgment letters and stewardship communications.
• Assist with direct mail operations and other donor communication projects.

Financial Reconciliation and Reporting:

• Partner with the Business Office to reconcile gifts, deposits, and monthly revenue reports.
• Review and reconcile online gifts, checks, receipts, and stock gifts.
• Prepare monthly gift reports and assist with month-end closing processes.
• Support gift proofing and auditing efforts to ensure accuracy between Raiser's Edge and Financial Edge.
• Prepare weekly reports summarizing gifts entered, total philanthropic revenue received, and donor acknowledgments mailed.

Stewardship and Advancement Operations:

• Support annual giving, reunion giving, and other fundraising initiatives through gift administration and donor stewardship activities.
• Provide administrative support across the Advancement Office.
• Coordinate tribute mailings, acknowledgment processes, and related stewardship activities

Events and Constituent Engagement:

• Provide logistical support for key Advancement events, including major donor receptions, Board meetings, Alumni Weekend, and the 100 Nights Dinner.
• Assist with event registration, attendance tracking, payment processing, deposits, and reporting.
• Support occasional early morning, evening, and weekend events as needed.
• Other duties as assigned.

Qualifications:

Successful candidates will possess the following qualifications:

• Bachelor's degree required.
• Demonstrated interest in nonprofit fundraising and commitment to the mission of Friends School of Baltimore.
• Ability to work 40 hours per week on campus.
• Willingness to support occasional early morning, evening, and weekend events.
• Strong organizational skills and exceptional attention to detail.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Excellent interpersonal, verbal, and written communication skills.
• Ability to work collaboratively while also managing projects independently.
• Flexibility, adaptability, and a commitment to providing outstanding customer service.
• Ability to maintain confidentiality and exercise sound judgment.
• Proficiency with Microsoft Office and Google Workspace applications.

Preferred Experience:

• 1-3 years of experience in advancement services, fundraising operations, nonprofit administration, accounting, data management, or related administrative roles.
• Experience processing charitable gifts and maintaining donor databases.
• Experience reconciling financial transactions and preparing reports.
• Familiarity with Blackbaud products, including Raiser's Edge and Financial Edge, preferred.
• Experience supporting donor stewardship, direct mail campaigns, or constituent engagement efforts.
• Previous experience in an independent school, higher education, or nonprofit environment is a plus.
• Comfort working with event logistics and providing high-quality customer service to donors, volunteers, and community members.