Adventureland Park - Loss Prevention Agent

Job Duties & Responsibilities: 

• Performs a wide variety of investigative work, including collecting evidence, conducting interviews, and following up on leads

• Examine the scene of crime todeterminethe exact nature of violations

• Search for clues and make preliminary interrogations of suspects gather and label evidence that is found

• Interview complainants, suspects, witnesses, and otherpeoplewho may have information related to crimes or suspected criminal activity

• Maintain communications with informers and surveillance over suspected law violators andparticipatein the surveillance of suspected violators

• Maintain investigative filesand ensure that this informationremainsconfidential

• Attend court and presents evidence and testimony,asneeded

• Assemble and organize statements and evidence for presentation with park leadership, HR, or Law Enforcement agencies

• Research, collect, analyze, and integrate information to prepare criminal incident reports, data, and digital intelligence reports

• Work with law enforcement and legal officials to present analytical information in legal proceedings such as depositions and courtroom testimony

• Identifycrime patterns and trends using computer databases and information from internal and external sources includingexternalagencies, the media, social media, crime bulletins, and review of crime reports and supplements

• Utilizea variety of databases and software applications to compile statistical and criminal data to prepare draft responses, criminal statistical analysis reports, and oral and written presentations incorporating spreadsheets, maps, graphs, charts, and slides

• All other duties as assigned by leadership

Education and Experience:

• High School diploma, GED, or equivalent Equivalent work experience will also be considered

• 1-2 years ofpreviouslossprevention,security,or law enforcementwork experience

• CPR/AED and First Aid certifications highly desired

• John E. Reid or Wicklander certificationpreferred, but not

Language:Ability to read, write, and speak fluent English Spanish or other bilingual language skills are a plus.

Requirements:  

• Must be atleast 18years of age tocomply withIowaChild Labor Laws

• Ability to work flexible schedule, including evenings, weekends, and holidays

• Must be able to work third shift (overnight) as needed

• Musthave reliable transportation to and from your scheduled shift

• Mustpossessa valid driver’s license anda good drivingrecord

• Ability tosafely and efficiently operate motorized vehicles and equipment

• Mustpossesspractical knowledge of the constitutional rights of citizens

• Ability to apply knowledge of security methods, procedures, and techniques to specific situations.

• Ability to deal fairly, objectively, and courteously with the public without regard to race, ethnicity, religion, or political beliefs

• Ability toadequatelyapply knowledge ofinvestigativemethods, procedures,interviewing, listening, and note-takingtechniquesforspecific situations

• Ability to analyze people and/or situations quickly and calmly and takeappropriate actionsto de-escalate and mediate volatile or hostile situations

• Ability to apply techniques to subdue violent or uncooperative people

• Ability tooperatea variety of electronic equipment, such as cameras,dispatchradios, personalcomputersor other communication devices

• Ability toprofessionally and calmly deal with stressful and/or tense situations

• Ability toestablishand maintain effective working relationships with associates, co-workers, representatives of other organizations, and people from diverse cultures

• Ability tocomprehendand carry out verbal and written instructions

• Ability to keep detailed andaccuraterecords and reportsandmaintainconfidentiality for sensitive data

• Mustpossessstrong verbal and written communication skills and be able to convey complex concepts to a wide variety of audiences

• Ability tomaintaincertifications as required by assignment

Physical Requirements:

• Ability to stand, walk, and remain on feet for majority of the workday

• Ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders

• Ability to walk, stand, or run on uphill, downhill, or uneven surfaces.

• Ability to remain sedentary for extended periods of time, while using a computer/camera equipment

• Ability to carry, push, pull, lift, and hold objects weighing 30 poundsor more

• Must have good visual acuity, night vision, and peripheral vision.

• Ability to see details of objects that are more than a few feet away

• Ability to adequately hear a variety of conversational voice tones and pitches

Working Conditions:

• This role will be basedinboth an office setting as well as frequent exposure to all other indoor and outdoor park environments

• Frequent exposure to variable outside temperatures, including high heat, cold, direct sun, humidity,dust, rain, snow, ice, and other weather conditions

• Subject to dark environments, particularly duringovernightshifts

• Subject to constant repetitive motion, high noise levels, flashing lights, andheavily populated environments

• Subject to frequent interruptions and requests that may require reprioritization of activities

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