Advising Operations Coordinator

Job Description:

About the Position

The Advising Operations Coordinator role at The Chicago School oversees operational processes and systems related to student advising. This is an operations support role with the university's Student Advising team. Success in this role includes effective collaboration with students, faculty, staff, academic

departments, and Student Support Counselors to deliver a strong advising experience to students. Key responsibilities include managing advising-related data, department schedules, enrollment processes, reporting, and system accuracy.

This is a remote role. The Advising Operations Coordinator will report to the Assistant Director of Advising Operations and will be assigned management of the advising-related operations of a subset of The Chicago School's academic departments. Domestic travel and work outside of standard business hours will be required to support key activities and events.

Principal Duties

Information Management

• Centrally track advising-related data and ensure that data are accessible, accurate, and up to date.
• Track student information related to general academic progress, dissertation progress and coordination, administrative withdrawals, degree audits, faculty advisor assignments, and cross-campus enrollment.
• Review commencement eligibility, residency, study abroad, and other academic needs to ensure that students remain on track toward graduation.
• Manage implementation of internal articulation agreements for students moving between academic programs at The Chicago School.
• Collaborate with academic departments and Student Support Counselors on enrollment, course scheduling, and student support-related operational needs.
• Generate and review reports to support enrollment management, course scheduling, system audits, student tracking, and other advising operations.
• Conduct routine system and data audits to ensure course and enrollment information is accurate, complete, and up to date.
• Identify and resolve data discrepancies and coordinate with appropriate departments to address issues and maintain data and system integrity.

Schedule Management

• Lead course scheduling to meet student needs, considering average credit hours, class sizes, course sequences, breaks in enrollment, and time to graduation.
• Build and maintain courses using CampusVue/Campus Nexus and other applicable university systems, including assigning faculty, cross-listing courses, reviewing course capacity and enrollment, and making necessary scheduling adjustments.
• Participate in enrollment meetings and term-preparation activities to review course offerings, enrollment, instructor assignments, and other registration-related needs.
• Review course schedules and enrollment data to identify necessary updates, including deactivating courses, assigning TBA instructors, reviewing courses with low or no enrollment, and making other scheduling adjustments as needed.

Other Duties

• Other duties as assigned.

Qualifications

• 1-2 years of administrative or higher education experience.
• Bachelor's degree.

Required Skills

• Excellent interpersonal skills.
• Strong time management and prioritization skills.
• Highly organized and attentive to detail.
• Ability to manage projects independently.
• Strong administrative skills.
• Team-oriented.
• Experience with CampusVue/Campus Nexus or similar student information systems, including course scheduling, enrollment management, data review, and report generation.

Compensation & Benefits

This opportunity is budgeted at $$28.72 base compensation. Additional compensation factors may impact total compensation. To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement, click the link below.

https://www.thechicagoschool.edu/career-opportunities/

The Chicago School is an Equal Opportunity Employer.

Please note: For the protection of faculty, staff, students, and all who enter our facilities, The Chicago School strongly recommends that all employees are fully vaccinated for COVID-19 per CDC guidance.