Advisor Business Operations - Rehabilitation Services

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Job Description Summary:

The Rehabilitation Advisor Business Operations aligns with OhioHealth's strategic plan and oversees execution of the balanced scorecard, including regulatory compliance, financial sustainability, customer satisfaction, associate and leader development, program development, and interdisciplinary communication. Collaboration occurs across the OhioHealth system with Rehab Directors, Managers, internal/external customers, contractors, vendors, IS, and design/construction teams.

This position works directly with OhioHealth senior leadership at the system and/or care-site level for all inpatient and outpatient rehabilitation service lines. It is responsible for executing initiatives in process and quality improvement, data analytics, communication, safety, program development, electronic platform optimization, and operational design for major capital and construction projects. The role also provides support and coverage to care sites in collaboration with leaders to ensure evidence‑based, cost‑effective practices.

Responsibilities And Duties:

INFORMATICS/BUSINESS ADMINISTRATION - 40%

Collaborates with system leadership and IT to clarify needs, prioritize requests, and recommend workflow/technology improvements

Supports clinical applications and optimizes workflows

Participates in interdisciplinary activities influencing decision‑making, education, quality, and research

Supports clinical process redesign and operational standardization

Develops decision documents and acts as a change‑agent champion

Strong connection and collaboration with revenue cycle functions

CLINICAL/LEADERSHIP RESPONSIBILITIES - 20%

Ensures evidence‑based and cost‑effective practice

Serves as a role model and consultant

Promotes positive communication and professionalism

Interim Management coverage as follows: Provides temporary coverage for care sites, coordinates staffing, daily assignments, surveys, hiring, training, supervision, evaluations, supports staff development, facility upkeep, and reporting

PROJECT MAN

Minimum Qualifications:

Bachelor''s Degree (Required)

Additional Job Description:

MINIMUM QUALIFICATIONS

• Bachelor's Degree in a rehabilitation discipline
• Current licensure in Physical or Occupational Therapy, Speech-Language Pathology or Audiology
• 5 years of relevant experience

SPECIALIZED KNOWLEDGE

• Multi-disciplinary team experience
• Strong relationship-building and team skills
• Strategic and analytical thinking with financial acumen
• Project management and communication of complex issues
• Proficiency in Microsoft Office, EPIC, workflow analysis, documentation, data literacy

DESIRED ATTRIBUTES

• Master's degree in business administration or healthcare-related field
• 5 years of rehabilitation leadership
• Knowledge of hospital operations, clinical information systems, project governance, and process improvement methodologies
• Ability to work independently and collaboratively

BEHAVIORAL COMPETENCIES

LEADERSHIP COMPETENCIES

INFORMATION SECURITY

Maintains confidentiality of log-on password(s) and security of other authentication devices (e.g., key fobs, proximity devices, etc.).

Ensures privacy and security of information entrusted to their care.

Uses company business assets and information resources for management-approved purposes only.

Adheres to all information privacy and security policies, procedures, standards, and guidelines.

Promptly reports information security incidents to the OhioHealth Information Security Officer.

RESPONSIBILITIES AND DUTIES

INFORMATICS/BUSINESS ADMINISTRATION - 40%

• Collaborates with system leadership and IT to clarify needs, prioritize requests, and recommend workflow/technology improvements
• Supports clinical applications and optimizes workflows
• Participates in interdisciplinary activities influencing decision‑making, education, quality, and research
• Supports clinical process redesign and operational standardization
• Develops decision documents and acts as a change‑agent champion
• Strong connection and collaboration with revenue cycle functions

CLINICAL/LEADERSHIP RESPONSIBILITIES - 20%

• Ensures evidence‑based and cost‑effective practice
• Serves as a role model and consultant
• Promotes positive communication and professionalism
• Interim Management coverage as follows: Provides temporary coverage for care sites, coordinates staffing, daily assignments, surveys, hiring, training, supervision, evaluations, supports staff development, facility upkeep, and reporting

PROJECT MANAGEMENT & CONSULTATION - 40%

• Participates in medium‑ to large‑scale clinical/operational projects
• Supports evaluation of products, procedures, and workflow needs
• Consults on workflow and technology solutions
• Responds to user issues and ensures resolution
• Performs other duties as assigned

Work Shift:

Day

Scheduled Weekly Hours :

40

Department

Rehab

Join us!

... if your passion is to work in a caring environment

... if you believe that learning is a life-long process

... if you strive for excellence and want to be among the best in the healthcare industry

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment