Aerospace and Defense, Communication Skills, Computer Skills, Customer Support/Service, Interpersonal Skills, Microsoft Excel, Organizational Skills, Resource Management, Team Player, Time Management, Training/Teaching
Location: Willing/able to support all Puget Sound locations: Everett, Seattle and Renton.
Pay: $23.00/hour paid weekly
Duration: 3 months+
Hours: MUST be open to a flexible work schedule (support clients 24/7)
Note: Per Boeing policy candidate(s) hold US persons status.
Summary:
- Learning Services, Inc., is seeking an E-test Monitor who will work as part of the Instructor Resource Management team to facilitate electronic testing sessions at client sites.
- No aerospace experience required but heavy on excellent customer service and basic computer skills.
- Heavy on excellent customer service and basic computer skills.
Responsibilities:
- Representing client as the first point of contact for the students in
- electronic testing sessions.
- Adaptability and responsiveness to client requirements and requests for assistance.
- Maintaining assigned testing area’s schedules, equipment, communications and risks/constraints.
- Monitoring testing area by checking-in all participants, enforcing compliance guidelines within testing environment, replenishing classroom supplies, conducting pre-requisites and pre-work checks and post-session room cleanup.
- Providing status updates to the Delivery Services Manager weekly, or more frequently, if necessary.
- Escalating any issues to the Delivery Services Manager in a timely manner.
- Staying abreast of content requirements in the agreed subject matter areas.
- Will be asked to help assist instructors in classes. Including but not limited to handing out papers, helping students with computers and, safety in the lab. If candidate excels may be considered for instructor role when coming direct depending on needs at the time of hire.
Skills and Knowledge Requirements:- Minimum of one year of experience in customer service.
- Technical aptitude with PC, able to help login and navigate through a variety of software applications, including Microsoft Excel.
- Strong interpersonal, communication, and organizational skills.
- Ability to work independently or as a team.
- Strong customer service skills.
Benefits: (employee contribution)
Health insurance
Health savings account
Dental insurance
Vision insurance
Flexible spending accounts
Life insurance
Retirement plan
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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inSync Staffing
We recognize the VMS program management team is our customer and needs to be serviced with integrity, so we built and continue to improve upon our delivery methods as we strive to provide the highest quality service possible.
inSync Staffing’s management team recognized ten years ago the inevitable changes to the staffing industry being brought about by technology and the growing trend of Fortune 1000 corporations to outsource management of their contingent workforces to meet compliance and cost control goals. Rather than swim upstream against the changes, inSync Staffing has embraced MSP and VMS programs as our customers, not competitors. We asked program managers how they want to be serviced.
The result of their input is that we have structured inSync Staffing as a recruiting and customer service organization, unlike traditional staffing companies who sell directly to the end client. Our delivery model allows us concentrates our resources on how to best supply candidates in a very competitive MSP/VMS program environment.
50 to 99 employees
Staffing/Employment Agencies
http://www.insyncstaffing.com/default.html