Affordable Assistant Property Manager

The Role

The Assistant Property Manager supports the daily operations, compliance activities, resident relations, and financial processes of assigned affordable communities.
This role is ideal for a detail-oriented housing professional who is experienced with affordable-housing compliance, enjoys supporting both administrative and resident-facing functions, and thrives in a fast-paced, team-oriented environment.

Key Responsibilities

Compliance & Reporting

• Assist with compliance tasks, including gathering required documentation for initial certifications, annual recertifications, and interim changes.
• Maintain organized, accurate, and audit-ready resident files in accordance with IRS Section 42 and OHCS requirements.
• Support preparation and submission of recurring compliance reports to investors and state agencies.
• Stay informed of basic LIHTC rules, income limits, and rent changes to ensure files and records remain compliant.

Financial & Administrative Support

• Assist with rent collection, payment posting, deposit preparation, and monitoring delinquency reports.
• Support repayment plan documentation and resident financial communication.
• Provide administrative support for the preparation of annual budgets and monthly variance reports.
• Help track expenses, process invoices, and maintain accurate financial documentation.

Marketing & Outreach

• Assist with leasing activities, including tours, application processing, income verification, and waitlist management.
• Ensure accurate and up-to-date unit listings across digital marketing platforms and community postings.
• Support community outreach efforts and maintain positive relationships with local referral partners.
• Monitor basic market trends and share observations with the Property Manager.

Operations Support

• Support the Property Manager in daily property operations, ensuring policies, procedures, and compliance standards are consistently followed.
• Help coordinate maintenance requests, vendor scheduling, and follow-up communication with residents.
• Assist with property inspections, ensuring units and common areas meet company and safety standards.
• Provide on-site leadership in the Property Manager’s absence, following established guidelines and protocols.

Resident Experience

• Provide exceptional customer service to residents, addressing questions, concerns, and requests professionally and promptly.
• Support enforcement of community rules and Fair Housing compliance.
• Assist with resident notices, communications, and community engagement activities.
• Promote a positive and supportive environment while maintaining program integrity.

Qualifications

Required

• 1–2 years of affordable housing experience, including exposure to compliance processes.
• Proficiency with Yardi or similar property management software.
• Basic understanding of Section 42 regulations, OHCS guidelines, and Fair Housing laws.
• Strong organizational skills, accuracy, and ability to prioritize multiple tasks.
• Excellent communication and customer service skills.
• Valid driver’s license, reliable transportation, and proof of insurance.

Preferred

• Experience with other affordable housing funding programs such as HUD, HOME, PHB, RAD, PBV, or MULTE.
• Leasing, marketing, or outreach experience in a property management setting.
• Industry certifications such as ARM, CAM, HCCP, or equivalent.

Job Type: Full-time

Benefits:

• 401(k) with employer matching
• Dental, vision, and health insurance
• Life insurance
• Paid time off
• Parental leave
• Employee assistance program
• Employee discounts
• Referral program