After Hours On-Call Coordinator (Part Time)

Phoenix Home Care

Joplin, MO

Autofill and Review

6 days ago

Job Description

Phoenix Home Care and Hospice is currently seeking an After hours On-Call Coordinator for the Joplin, Mo area.

Hours for this position are Monday-Friday 5p-8am, every other week. Great opportunity for college students or if you're just looking to make some extra money!!

The candidate must live in Joplin or the surrounding area. The ideal candidate will have the ability to handle high pressure situations, think fast on your feet, and triage calls based on importance. Good organizational skills and the ability to address sensitive subjects with tact and compassion is also very important.

DUTIES AND RESPONSIBILITIES

Answering any after-hours messages sent by the answering service
Making sure that any issues such as client/employee complaints, workers comp, or call offs are address properly
Calling available employees regarding open shifts in an attempt to re-staff them, along with informing clients of all changes
Rerouting any incoming messages for a HH client to the HH nurse/admin on call as appropriate
Must have internet access and good cell reception at location where they would be working

KNOWLEDGE, SKILLS & ABILITIES

Familiar with medical terminology and paperwork is preferred.
Must have a minimum basic knowledge of keyboarding, personal computers, and Microsoft Office (including MS Word, MS Excel, and MS Outlook).
Must be strong in customer service
Must have a strong phone etiquette with the ability to communicate well; both verbally and in writing.
Must be reliable, have a great attitude, and possess a strong work-ethic.
Must be detailed, accurate, organized and have the ability to multi-task.
Education / Licensure: Minimum High School Diploma or equivalent.
Experience: Minimum one (1) year experience in general office setting.

HOW TO APPLY:

Submit your resume online and our Hiring team will review your submitted information and interviews will be booked accordingly.

Numbers & Facts

Location	Joplin, MO
Industry	Healthcare Services
Company Size	2,500 to 4,999 employees
Year Founded	2011
Website	http://www.phoenixhomehc.com

About Company

Our Mission Statement
Our mission is to offer New Beginnings and meaningful opportunities to caregivers and clinicians while providing home care services to our clients built on innovation, skill, and Christ-like values of compassion, honesty, and patience.

OUR CORE VALUES
Our written core values reflect, in words, what is truly important to us as an organization. In our mission, we highlight the pillars of this culture: compassion, honesty, and patience. These descriptive words define our culture.

Also in our DNA, we find the following valuable qualities:
Responsibility – We take full responsibility for our actions.
Respect – We treat each other and those we serve with equal and high-level respect.
Excellence – We strive to exceed the expectations standard in our industry, giving plus one service.
Empathy – In all that we do, we ask, “What would I want if it were me?”
Potential – We strive to help everyone reach their full potential in life.
Courage – With optimistic and brave hearts, we face each challenge, celebrating successes and viewing failures as opportunities to grow.
Community – We are active participants in our communities, reaching out to be good neighbors.

Our Story
The legend of the phoenix bird is a story of ever-changing growth and rebirth. The beautiful mythical creature reflected the lights and colors of the morning sunrise – always chasing the light and capturing all that was beautiful. The phoenix is a symbol of constant rebirth, renewal, and fresh starts. It is not a story of ashes, but rather of beauty and upward thinking (Isaiah 61:3).

OUR ENERGY is focused on improving quality of life, perpetuating positive attitudes, and embracing the challenges life places before us with grace, respect, and compassion.

OUR CATALYST to consistently rise to new heights is a combination of perpetual learning, measurement of success, looking through the eyes of those we serve, and listening with our hearts, which causes us to pause and discover what is really important in each situation. Within the listening and the application of learning, we find new beginnings.

WE ARE PHOENIX HOME CARE.

Phoenix provides Home Health Care services to those who desire to remain independent at home. Phoenix provides acute Skilled Nursing through Home Health Services; Private Duty Nursing to Children with Special Needs; Privately Paid Services such as nursing, nurse-aide or companion level assistance with activities of daily living from a few hours a day to around-the-clock care; State funded In-home Services (homemaker chores, errands and shopping, personal care, education, medication set-ups and reminders; and Consumer Directed Services where Phoenix serves as a state vendor to provide administrative support services.

Corporate Office Location: 3033 S. Kansas Expressway, Springfield MO 65807. Additional offices in St. Louis MO, O'Fallon MO, O'Fallon IL, Cape Girardeau MO, Branson MO, Joplin MO, Jefferson City MO, Columbia MO, Camdenton MO, Sedalia MO, Independence MO, Overland Park KS, Wichita KS, Lebanon KS, Montrose CO, Loveland CO, and Plano TX.