This position will work as needed
Access One Registered Nurse
Come work where we specialize in you! We have nearly 2,000 reasons for you to consider a career with Prevea Health-they're our employees. We're an organization that values kindness, responsibility, inclusivity, wellness and inspiration. At Prevea, we provide continuous education, training and support so every member of the team contributes to our success. Together we are the best place to get care and the best place to give care.
Job Summary
At Prevea Health. the Access One Registered Nurse serves as a critical liaison between referring and accepting facilities, ensuring efficient coordination and communication for patient consults and transfers into HSHS Wisconsin hospitals. This position requires advanced nursing judgment, strong telephonic triage skills, and proficiency in multiple systems to facilitate high-quality, timely patient care. The RN works closely with providers, nursing supervisors, registration staff, and external facilities to ensure smooth patient transitions and adherence to organizational protocols and is also responsible for handling initial triage for Prevea departments outside of regular clinic hours.
What you will do
- Act as the central point of contact for incoming transfers and provider consults; obtain, enter, and verify accurate patient information for registration and tracking.
- Connect referring and accepting providers using multi-line conference calls, paging systems, and online on-call schedules to ensure efficient patient hand-offs.
- Work closely with nursing supervisors, charge nurses, and registration staff to determine bed availability and ensure timely assignment of account numbers.
- Accurately document all interactions and transfer details in Epic, following workflows and protocols for various transfer types.
- Request and receive medical records and diagnostic images from referring facilities to support care coordination.
- Assess patient symptoms, provide care advice, initiate protocols, and triage patients to appropriate levels of care using clinical guidelines.
- Process medication refills per protocol, review EMRs, and relay critical lab results to on-call providers promptly.
- Provide primary triage services for Prevea departments during non-clinic hours.
Education Qualifications
- Graduation from an accredited and approved Nursing program Required
- Bachelor's Degree in Nursing (BSN) Preferred
Experience Qualifications
- 1-3 years Registered Nurse experience Required
Skills and Abilities
- Use nursing assessment and decision-making skills to promote optimal patient outcomes and ensure timely, appropriate care.
- Skilled in establishing and maintaining effective work relationships with patients, medical staff, and the public
- Excellent interpersonal skills and behaviors
- Knowledge of common safety hazards and precautions to establish a safe work environment
- Competent in patient education/teaching
- Strong patient assessment skills on tech phone in a high volume, fast-paced environment
Licenses and Certifications
- Current Wisconsin RN license (or compact equivalent; nurses must maintain or update their primary state of residence to Wisconsin to ensure continued eligibility under the compact) Upon Hire Required
- CPR/BLS - Basic Life Support for Healthcare Providers certification from an approved program Upon Hire Required
Physical Demands
- Sit - Constantly
- Stand - Rarely
- Walk - Rarely
- Drive - Rarely
- Climb (Stairs/Ladders) - Rarely
- Bend (Neck) - Occasionally
- Bend (Waist) - Rarely
- Squat - Rarely
- Twist/Turn (Neck) - Frequently
- Twist/Turn(Waist) - Occasionally
- Lift/Carry 0-10 lbs. - Rarely
- Lift/Carry 11-25 lbs. - Rarely
- Lift/Carry 26-35 lbs. - Rarely
- Lift/Carry 36-50 lbs. - Rarely
- Push/Pull up to 10 lbs. - Occasionally
- Push/Pull 11-25 lbs. - Occasionally
- Push/Pull 26-35 lbs. - Occasionally
- Push/Pull 36-50 lbs. - Occasionally
- Push/Pull 51-75 lbs. - Occasionally
- Push/Pull 76-100 lbs. - Rarely
- Reach (Above shoulder level) - Occasionally
- Reach (Below shoulder level) - Occasionally
- Simple Grasping (Hands/Arms) - Constantly
- Fine Manipulation (Hands/Arms) - Constantly
- Gross Manipulation (Hands/Arms) - Frequently
Working Conditions
Travel Requirements
Hearing Requirements
- Hears Whispers < 3 feet - Constantly
- Hears Whispers 3-8 feet - Constantly
Vision Requirements
- Color Discrimination - Constantly
- Near Vision (Correctable to Jaeger 2 or 20/40 binocular) - Constantly
- Distance Vision (Correctable to Snellen chart 20/40 binocular) - Constantly
Prevea is an Equal Employment Opportunity/Affirmative Action employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United State and to complete the required employment eligibility document form upon hire. Prevea participates in E-verify. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify