EHC is looking for an After Sales Service Associate for a Client in Hammond, IN
The After Sales Service Department Associate provides administrative and transactional support to the Sales team. This role focuses on expediting, documentation accuracy, and customer follow-up to ensure a high level of service after the sale is completed.
Essential Responsibilities
• Dedicated support to answer or coordinate responses for all requests from the assigned customers.
• Ensure high levels of customer satisfaction through excellent sales service.
• Comply with inventory control procedures and RMA' s.
• Expedite orders and incoming PO's and Sales orders.
• Advise sales of any changes on incoming PO's and Sales orders
• Update Sales orders with any changes to customer information
• Other sales/expediting duties as assigned by manager.
Required Skills and Abilities
• Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel).
• Basic understanding of sales principles and customer service practices
• Solid communication and interpersonal skills
• Ability to manage multiple priorities in a fast-paced environment.
Education and Experience
• High school diploma required; college coursework preferred.
• At least two years of administrative experience is preferred